Friction Points: How to Spot Them and Solve Them
Feeling frustrated by small, recurring annoyances? Learn how to identify friction points and use a simple 5-step process to make work and life easier.
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Friction Points: How to Spot Them and Solve Them

Friction Points: How to Spot Them—and Solve Them: Small changes that make life easier.

You know those little annoyances that quietly follow you around? The thing that’s just inconvenient enough to bug you—but not urgent enough to fix. So it lingers. Day after day. Slightly draining your energy. Taking more effort than it should. Living rent-free in your life.

That’s a friction point.

And here’s the thing: most friction points are completely fixable. We just don’t stop long enough to do something about it. Instead, we work around them. We tolerate them. We tell ourselves, “It’s fine.” But what if it didn’t have to be?

How to Spot (and Solve) a Friction Point

If something has been mildly frustrating you for a while, it’s worth paying attention to. A small fix can create a surprisingly big shift. Here’s a simple process to work through it:

1) Notice the issue: What’s been bothering you—even just a little? If it’s recurring, it’s worth your attention.

2) Identify the problem: Why is this bothering you? What’s actually not working?

3) Consider solutions: You can go structured (pros/cons, ranking options)… Or intuitive (pick something that feels like it might work). Either is fine—this is about movement, not perfection.

4) Implement: Try something. Not the perfect thing. Just a thing.

5) Assess (and tweak if needed): Did it help? If yes—great. If not—adjust and try again.


Example #1: Recycling

1) Notice the issue: For a long time, I noticed that getting my recycling to the garage in my condo building was a hassle—but I didn’t stop to really think about it.

2) Identify the problem: The issue wasn’t recycling itself—it was that I didn’t have an efficient way to store and transport it. I was making multiple trips, dropping things, and dealing with clutter in my space.

3) Consider solutions: I tried using a grocery cart, which helped a bit. But what I really needed was a larger, contained space to hold bulky recycling—something that wouldn’t require constant trips downstairs.

4) Implement: I bought a Hulkie—a large rolling bin—and started keeping it in my guest room. Now I toss all bulky recycling into it as it accumulates.

5) Assess: It works beautifully. I only need to take the bulk recycling down once every week or two, and it’s easy. It’s become an autopilot system—and something I no longer think about. And…it no longer frustrates me!


Example #2: This Blog

I’ve been blogging since 2008. That’s a long time—and if I’m being honest, I’ve gotten bored with the process.  So sometime’s it’s hard to stay on my schedule. But I still believe it matters. So instead of stopping, I asked: Is there a way to make this easier?

1) Notice the issue: I knew I wasn’t blogging consistently—even though it’s something I care about.

2) Identify the problem: The issue wasn’t ideas or skill. It was motivation. I needed more than “I should do this” to get started.

3) Consider solutions: I tried batching posts—didn’t work. I tried putting it on my task list—too easy to ignore. I realized I needed a stronger cue and some external accountability.

4) Implement: I asked my virtual assistant to email me at the beginning of each month asking for my blog post.

5) Assess: It works. That email sitting in my inbox is just enough of a nudge to get me to write. I do the writing, and she handles the rest. The system supports consistency without forcing it. And…you get a post every month!


The Bigger Point

Friction points aren’t just annoyances. They’re opportunities. Each one is a place where your life could be easier, smoother, and more aligned with how you actually want to work and live.

But only if you pause long enough to notice—and choose to do something about it.

You don’t need to overhaul everything. Just start with one thing. One small friction point. Fix it. And then notice how much lighter everything feels.


Your Turn

Now I’m curious about you… What’s a friction point in your life that you’ve been quietly tolerating?

Something small. Something recurring. Something that’s just annoying enough to drain your energy—but not urgent enough that you’ve fixed it.

Now that you’ve noticed it, what might your solution be?

Drop it in the comments—your friction point and one possible fix. You don’t need a perfect answer. Just a starting point. Because once you name it and give it a little attention, it’s often much easier to solve than you think.


Ready to make work easier?

If this idea of reducing friction resonates with you, my book Productivity for How You’re Wired, goes deeper into how to design systems, routines, and workflows that actually work for you—not against you. Because when your work fits how you’re wired, everything gets easier. You can find it on Amazon in print, eBook, and audio.

6 Comments
  • Janet Barclay
    Posted at 14:06h, 15 April Reply

    Lately I’ve been noticing a lot of these but fortunately most of them are easy fixes. Here’s an example. I keep 10 flavors of tea on the go – 5 with caffeine for daytime, and 5 without for night. Lately it’s become to feel like a chore to keep my stock filled and sometimes just to decide which one to have. So I’ve decided to cut it back to 6 flavors, and I feel very good about it!

    • Ellen Faye
      Posted at 16:33h, 15 April Reply

      Brilliant Janet! That decision fatique is very real.

  • Seana Turner
    Posted at 10:48h, 16 April Reply

    I had a similar experience with recycling. For me, it was that all I had was a small/blue bin that wasn’t big enough to accommodate everything that I thought could be recycled. I finally stopped and, as you suggested, considered my options. I realized that I had a giant bin for trash, and thought maybe that was available for recycling as well.

    I called my garbage collection company and sure enough, they had them for sale.

    This has been a game changer for me because I can run out and toss the extra large items right in, even while collecting small items in my recycling can in the kitchen.

    As you point out, just taking the time to stop, focus, and think can make a big difference!

    • Ellen Faye
      Posted at 18:12h, 16 April Reply

      Oh how I miss the giant bin just outside my kitchen door. Trade offs when moving from a house to a high-rise condo… Glad you had a great solution Seana!

  • Hazel Thornton
    Posted at 11:28h, 23 April Reply

    Speaking of recycling, I have been having trouble (physically) getting my trash and recycle bins out to the curb and back each week. This is partly due to my less-than-optimal health, and also partly due to the fact that I have a gravel driveway (so the wheels sink in). Sometimes I don’t have that much in the bins and I skip a week. Other times the bins get too heavy because I’ve been putting it off too long. I finally applied to the city for a program where they come up to your house and take the bins to the trucks to empty and put them back for you. (It requires a doctor’s signature.) Getting the service to work consistently has taken some effort, but today BOTH bins have already been emptied already (mid-morning) and I am SO GRATEFUL for the service, and for not having to worry about it for the rest of the day/week (and for not having to contact the agency…again…)!

    • Ellen Faye
      Posted at 09:56h, 27 April Reply

      I’m so glad you came up with a solution to that friction point Hazel. And how wonderful that there is a service to support you. Fingers crossed that it continues to work!!!

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