Focus and Prioritize
Productivity Coaching, Time Management Consulting and Leadership Coaching for business and nonprofits - get your most important work done. Collaborating with leaders and their teams to become more strategic, focused and productive. Leadership and Board Coaching, Strategic Planning Facilitation, Productivity Coaching and Time Management Consulting, Professional Speaker.
Productivity Coach, Productivity Consultant, Leadership Coach, Time Management Coach, Business Consulting, personal productivity, time management, nonprofit, board coach, collaboration, strategic planning, facilitation, change management, leading productive teams, project planning, board development, volunteer engagement, association management, workplace productivity, executive director.
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Focus and Prioritize

Done with Evernote

Done with Evernote

Delegation is sharing some of your responsibilities with the people that work with you.  The leader who is not delegating is trying to do it all, and we know how well that works out… There is only one of you and your job isn’t to do everything, it’s to drive the important work.

Just as setting priorities for ourselves is critical to goal achievement, helping our team learn to set priorities is critical too (this works at work, at home and in volunteer settings.)

Delegating priority tasks is great, but without follow up and accountability it almost seems that delegating is more trouble than it’s worth.  However, when done well it’s a game changer. All of a sudden you are free to drive forward.

A good delegation system has the following components:

  1. Delegate clearly – specifically identify the what, the how and the when
  2. Confirm understanding – ask the assignee to repeat back the assignment to ensure that you’ve been as clear as you need to be
  3. Be available – your job is now to mentor and support.  If there are questions, the assignee needs to feel safe coming to you for direction
  4. Follow up – if you don’t hold the assignee and YOURSELF accountable the assignment will not make it to the top of anyone’s priority list.

My accountability partner of choice for delegating is Evernote.  Evernote has some great features that makes it an ideal follow-up tool:

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email

We seem to live in a world of 2 email camps:

  • NEVER look at your email first thing in the morning
  • ALWAYS look at your email first thing in the morning

The “NEVERS” believe that if you get caught up in email minutia you will not get your most important work.

The “ALWAYS” believe that if you don’t know what’s lurking and clear up the “must-dos” than you may miss something important.

I suspect that some of this has to do with the type of work you do and the kind of responsibilities you have.  For those that work globally, email may in fact be your primary means of communication.  For those of us in the service business we communicate with our clients via email and I personally, could NEVER not be an “ALWAYS.”

HOWEVER, it isn’t this cut and dry.  It isn’t about ALWAYS or NEVER.  Like everything, the answer lies in the grey zone.  The question is: What systems can be put in place to ensure that email doesn’t take over your life?  I’ve tried a lot of different things, and I’ve worked with my clients to try different things.  As with ALL productivity systems, there is no such thing as one size fits all, and no one system ALWAYS works for the same person ALL the time.  Different circumstances require different systems.  Here are a few you may want to consider:

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work play

work before play???

I don’t know if you were raised like I was, but when was little I was taught to finish my work before I played.  It made sense in to finish my homework before I went out to play.  It made sense to study for a test or clean my room before my friends came over.  It made sense then.

But does it make sense now?  Will we EVER be done with our work?  I don’t think so.  As a business professional, homeowner, and mom I could work 72 hours a day and still not be done.  In this day and age of information overload and cutting budgets we are all trying to fit the work of 3 or 4 people into one.  It’s time for a shift.

It’s hard to up your game when you’re burned out and overwhelmed. It’s hard to think clearly and productively when you don’t have the bandwidth.  Our short term memories are finite and sometimes there is just no more room.  If you don’t take time to care for yourself it will take longer to get your important work done.  As Abe Lincoln said “If I had eight hours to chop down a tree, I’d spend six sharpening my ax.”

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Weekly Focus Session

If there was one thing you could do to get your most important work done will you do it?  It will take an hour or two every week and it will drive your productivity levels through the roof.  It’s what I call my Weekly Focus Session.  By looking at the work you have to do, comparing it to your goals and prioritizing what’s most important, you are setting yourself up for a most effective week.  In a nut shell here is the process:

1. Block out time each week.  Start with 2 hours.  As time goes on and you get into the rhythm it will probably take only an hour – sometimes less.  Put the two hours on your calendar.  If something comes up in that time slot simply move the Focus session to another open two hour slot.  I like scheduling my Focus session late Friday afternoon.  It helps me relax over the weekend, though some clients like to do it on Saturday morning, Monday morning, or mid-week.

2. Take EVERYTHING that is laying around and put it into ONE BIG PILE.

3. Review your goals – both long term and short term.  I like to keep them posted nearby so that it’s easy to reference.

4. Process the pile – picking up one item at a time  and decide:

  • Do I need to do it?  Does it help me reach my goals?  If no, let it go (recycle, shred or file for future reference).
  • If Yes, ask yourself: how important is it that it gets done?  Put the task associated with the paper on your to do list sectioned by level of priority (Critical, Hot, Sooner or Later.)   Put the paper in an appropriate file or pile so you can find it when you need it.
  • Pick up the next item and repeat.

5. When you are at the end of the ONE BIG PILE you are done.  And you will have a very clear picture of what you need to focus on for the upcoming week.

2 Minutes

Productivity Guru David Allen’s Two-Minute Rule is simple – If you can do it in two minutes or less do it now.  It’s a great concept for helping you move through the backlog of paper, tasks to-do and sticky notes laying around.  Basically, his premise is that it’s going to take the same amount of time to put it on your to-do list or into your task management system then it will take to do it, so just stop and get it done.  I do like this tactic and employ it often as I do my weekly review (next week I’ll explain how I manage this process), however, don’t take “two-minutes” literally:  Here are some variations to consider:

  • “Hold” time doesn’t count:  If there are calls you need to make that require you to wait on hold, but the conversation will only take a few minutes, make it now.  Put the phone on speaker and continue on with your processing.  This is actually a great use of time – processing paper is comprised of micro-decisions and stopping to take the call won’t require much re-ramp-up time.
  • 3 or 4 or maybe even 5 minutes is OK:  Remember, the concept is that it will take more time to anchor it to a future action than it will to do the task.  The number of minutes is much less significant than the concept.  Empower yourself to use your best judgment.
  • OMG: When you find something that it critical and you just have to do it now (and this does happen) it is okay to stop and do it ONLY WHEN YOU HAVE TIME TO FINISH THE WEEKLY REVIEW.  I believe that investing in this hour or two weekly is the one most important thing you can do to improve your productivity.  Taking the time to organize papers prevents you from finding OMG’s and is really the only thing short of a full time administrative assistant that can help you get your most important work done.
  • JUST Don’t Do It: I have yet to meet a client (or colleague for that matter) that can do everything.  EVERYTHING CAN’T BE IMPORTANT.  As you are evaluating next steps (do it now, put it on my list, etc.) consider “not doing it at all” as a very viable option.  If you are spending your time doing less important work at the expense of the most important work you are making a poor leadership decision.  Ask yourself – “What would happen if I just didn’t do it?”

Magazines That Matter

As I was sorting through 5 days of mail yesterday (I was out of town) I exclaimed “I’m never subscribing to another magazine again.”  For years when I’ve spoken to groups we’ve discussed why we feel so obligated to read things we didn’t ask for.  And last night I realized I’ve been doing the same thing.  My Harvard Business Review and Cooking Light barely get open, yet I read the local magazines that are sent, and I read the grocery store flyers, and I look at the catalogs that come.  YES – My casual reading time is being spent on the things that don’t matter, and the things that do matter aren’t getting any attention.

I need a new system!  Here it is:

  • Instead of putting my favorite reading aside (nightstand, reading nook) where I never really read, I’ll move it to the places that I’m likely to pick up a magazine (kitchen table, family room, etc.)
  • Instead of keeping the reading that doesn’t matter I’ll toss that in recycling right away
  • Instead of spending 15 minutes reading the mail I didn’t ask for, I’ll spend that same 15 minutes reading what I’ve chosen is important

The truth is I do most of my reading on my computer.  My Facebook and LinkedIn feed seems to bring me relevant and interesting articles daily.  That seems manageable and digestible.  I really don’t want to give up all my magazines, but if I want to be sure the ones I value can be looked at, then I best be ruthless with the ones I don’t.