Change
Productivity Coaching, Time Management Consulting and Leadership Coaching for business and nonprofits - get your most important work done. Collaborating with leaders and their teams to become more strategic, focused and productive. Leadership and Board Coaching, Strategic Planning Facilitation, Productivity Coaching and Time Management Consulting, Professional Speaker.
Productivity Coach, Productivity Consultant, Leadership Coach, Time Management Coach, Business Consulting, personal productivity, time management, nonprofit, board coach, collaboration, strategic planning, facilitation, change management, leading productive teams, project planning, board development, volunteer engagement, association management, workplace productivity, executive director.
-1
archive,category,category-change,category-216,wp-theme-bridge,bridge-core-3.3.4.6,qode-page-transition-enabled,ajax_fade,page_not_loaded,,qode_grid_1200,footer_responsive_adv,qode-theme-ver-30.8.8.6,qode-theme-bridge,wpb-js-composer js-comp-ver-8.7.2,vc_responsive

Change

05 Nov

Posted at 09:35h in Change, Leadership, Productivity, Stress Management

Let’s flip the script on AI. Instead of using it to cut staff, let’s use it to make work more human — to reduce burnout, lift engagement, and help people do their best work sustainably.

One Person Doing the Work of Many

In the U.S., productivity has skyrocketed – output per hour is up over 60% since 2000, while total hours worked have barely increased. That means today, one person is often expected to do the work of several people from a generation ago. And while technology has helped, it’s also pushed us past the point of human capacity. We’ve normalized 60-hour weeks, overloaded inboxes, and burnout as a badge of honor. It doesn’t have to be that way.

What I Learned Running a Hotel Front Desk

When I was a hotel front office manager, I knew exactly how many people it took to run the front desk well. If I needed ten clerks, I fought for eleven – because someone was always out. But even with that planning, I regularly worked 90+ hour weeks. When a clerk called out, I was the one behind the desk. That meant I wasn’t leading, improving service, or making strategic decisions – I was filling shifts. The company only cared about payroll. They didn’t see the cost of the work not getting done – the missed opportunities, the lack of leadership, the fatigue that spread through the team. That experience shaped how I think about leadership today. Cutting people to save money in the short term often costs far more in the long run.  “When leaders focus only on costs, they lose sight of capability. When they focus on people, both quality and profit improve.”

AI Could Change This — If We Let It

We now have tools that can automate the repetitive work that eats up our days. If we use them thoughtfully, AI can give people time back: time to think, plan, connect, and create. But if we treat AI as just another cost-cutting measure, we’ll repeat the same mistake: expecting one person to do the work of five, only faster this time. Let’s use AI to make work better!

A Challenge to Leaders: Use AI to improve the quality of work, not just the quantity.

  1. Automate the busywork. Let AI handle meeting notes, scheduling, expense reports, and data entry – the tasks that drain energy but don’t require human insight.
  2. Protect the time that’s saved. Don’t fill it with more work. Use it to have better conversations, mentor your team, and think strategically. AI should buy back human connection.
  3. Redefine productivity. If one person can now do the work of two, don’t double their workload. Let them do that work well – thoughtfully, creatively, and sustainably. AND LET’S IMPROVE THE QUALITY OF WHAT WE DELIVER! (I’m so frustrated that mediocre is now the acceptable norm!)
  4. Focus on engagement, not headcount. Retention and burnout are expensive. A burned-out employee isn’t productive – they’re exhausted. A supported employee does better work and stays longer.
  5. Measure leadership by human impact. Track turnover, engagement, feedback, and growth -not just output. Ask: Is my team thriving?  Is my team doing it’s best work?

The Long View

Yes, short-term profits matter. But when the people doing the work are burned out and disengaged, those profits won’t last. Leaders who invest in sustainable workloads and supportive cultures outperform in the long run. The data already shows that engaged employees deliver higher quality, better customer service, and stronger results. AI can make that easier — if we lead with intention.

From “Do More” to “Do Better”

We don’t need to glorify overwork or expect humans to operate like machines. We need to build systems where people can do fewer things better – where the hours we do work are meaningful and manageable.

“If we keep using AI to squeeze every drop of efficiency out of people, we’ll keep getting mediocre results from exhausted humans.” But if we use AI to free people up to think, connect, and create, we’ll get excellence. And that excellence…that’s what leads to success.

Let’s Make Work Human Again

This isn’t anti-AI – it’s pro-human. Leaders have a choice: You can use AI to eliminate people. Or you can use it to elevate them. Let AI take the tasks that drain us. Let people focus on the work that inspires us. Because the goal isn’t to replace humans — It’s to make it possible for humans to do their best work again.

If this idea resonates with you, stay tuned for how leadership and productivity intersect in my (hopefully) upcoming book (working title), Productivity for Leaders. Want to dive deeper into strategies for working smarter, not harder? Check out my book Productivity for How You’re Wired —available on Amazon in print, eBook, and audio.

Or learn more about my one-on-one and group coaching options for leaders who want to build teams that thrive — not just survive. Let’s connect – schedule your discovery call today.

14 May

Posted at 20:40h in Change, Envision Possibilities, Procrastination, Productivity, Stress Management, Tips for Easier Living

Just because you can, doesn't mean you should. Be future focused. Remember the why not the what. Motivation follow action.

Here are some of my favorite thoughts on productivity. They aren’t what you typically hear, but they’ve helped me and my clients. I hope they’ll help you too!

Just because you can, doesn’t mean you should.

This is one of the hardest lessons to learn. We often think that because we can do something, we should just do it. But building in a pause and asking whether it’s in our best interest to say yes is a powerful shift. Here are some questions to consider when deciding if the answer should be yes:

  • If I say yes to this, what will I have to say no to in order to make time for it? Remember, time is finite. You can’t keep adding commitments indefinitely. Are you willing to give up time at the gym or working on a project that matters to do this?
  • Is there someone else who can do this well enough? Not only could it be a good opportunity for someone else on your team to learn a new skill, but it might also be better for you to stick to your high-value work and let someone else do this.
  • Will doing this help me achieve a long-term goal or intention? Look at your goals for the year. Does this action support them? If not, the answer is most likely NO.

Retraining your brain around this takes time—it’s a new way of thinking. 

It may be less about setting boundaries and more about considering the future result of saying yes.

This is what we call a “time horizon” issue. If you look at your calendar three weeks from now, it may seem like you have plenty of time, and you might believe you won’t need to compromise your boundaries to say yes. But is that truly the case? You know how often things pop into your life and take up time that you didn’t anticipate.

Ask yourself: How would you feel if you had to fit this event, action, or task into your calendar this week or today? Would you still say yes?  

When learning a new habit—remember the why, not just the what.

When we try to change something, our brain tends to push back. Doing something different— even if it’s for our benefit—can trigger the brain’s threat response, leading to fight, flight, or freeze. That’s not the ideal mental state for making lasting change.

When making a change, it’s natural to focus on the “what”: the specific steps to implement it. For example:

  • “I’ll go to the gym every Monday, Wednesday, and Friday morning before work.”
  • “I’ll do my daily planning with my coffee each morning.”
  • “Even though the report isn’t due until Friday, I’ll schedule time to work on it Monday.”

But what often happens? You know the answer! So try shifting your focus. Instead of just the “what,” consider the “why”:

  • “I know I will feel better physically and emotionally if I work out three times a week.”
  • “When I take five minutes to plan today’s tasks, I get more done, feel less stressed, and enjoy my free time more.”
  • “When I give myself time to write, pause, and revise, the quality of my work improves, and I feel more confident.”

Motivation follows action—not the other way around.

I often hear people say, “I just need more discipline.” But I believe discipline isn’t the key. How do you gain motivation? Simply—by taking action. Once you start, it feels good. Completing tasks feels even better. Success breeds success.

Remember, motivation follows action, not the other way around. This makes building habits easier. Give it a try: see if it’s motivation you need, not discipline.. 

A final note:

All these mindset shifts are valuable. But as we’ve discussed, trying to change too many things at once makes it harder to sustain those changes. My recommendation – pick one and test that for a few weeks.  Good luck! 

If you enjoy my blog, you’ll love the insights in my book, Productivity for How You’re Wired, available on Audible, in print, and as an ebook all on Amazon.

07 Jan

Posted at 11:09h in Change, Productivity, Stress Management

One of the most interesting aspects of my work is recognizing trends. When I consistently hear similar things from clients, my brain starts making connections. I suppose this is what is meant by the term “thought leader”… at least, I hope so.

Here’s one of my recent observations: Clients who work from home prefer to talk at the end of the day, while those who go to the office seek recharge time. Challenges often arise in households when there are both remote workers and in-office workers.

I recall reading that in the “olden days,” when men went to the office and their wives stayed home, it was suggested that wives give their husbands time to unwind before discussing their day and children. While this may sound outdated, in essence, when we remove gender roles, the concept is not far off.

I notice that individuals who work from home yearn for social interaction. They lack the same level of connection as office-goers. Regardless of your beliefs about productivity, from a social standpoint, people working alone desire a sense of belonging. Studies show that this feeling of connectedness enhances engagement and commitment to work outcomes.

So, what is my recommendation? In coaching, we emphasize that change starts with awareness. We cannot improve something we are not aware of. Therefore, let’s recognize that those working alone have different needs than those who are in an office environment all day.

What comes next?

After creating awareness, we need to embrace this new idea. This involves experimenting with various solutions. It requires collaboration between at least two individuals, with communication as the initial step. This includes acknowledging needs, fostering an environment where needs can be expressed, brainstorming solutions, testing them, evaluating, and committing to the ones that work.

My clients have reported increased happiness by intentionally incorporating relaxation time, exercise time, and quiet time for partners who go to the office, as well as scheduled talk time for those working alone.

For individuals who live alone and work remotely, a proactive approach to combat isolation is vital. What social opportunities sound fulfilling? Can you join a club, engage in activities, set goals to see friends or family regularly, or schedule phone calls or virtual meetups?

One thing is certain – being proactive and intentional in adapting to this new working dynamic definitely improves work and life.  

Unlock your potential with my book Productivity for How You’re Wired! If you enjoy my blog, you’ll love the insights in my book, available now on Audible, and in print and as an ebook on Amazon. Don’t miss out—I’m excited to share these transformative strategies with you!

09 Dec

Posted at 14:05h in Change, Envision Success, Productivity, Stress Management

Lately, at the end of my coaching sessions, a natural follow-up to discussing takeaways and actions with my clients has been asking them if there is a specific word or phrase they want to keep in mind to help them engage with the session’s actions. The word that keeps resonating with me is “mantra,” and I include it at the top of my clients’ session notes as their chosen mantra.

This practice has proven to be an effective tool for my clients’ growth, and it’s something you can also use to keep key ideas and actions top of mind for yourself. Central to this concept is the incorporation of your new mantra. I encourage my clients to commit to a technique that keeps this idea visible as they work on developing this new habit. Some approaches we’ve explored include:

  • Placing a post-it with the mantra written prominently near their computer.
  • Creating a graphic with the mantra as their desktop background.
  • Setting an alarm with the mantra as the label.
  • Adding it to the top of their daily calendar as an all-day task or event.
  • Using apps like Streaks for daily reminders.

The idea is that to establish a new habit effectively, we need consistent reminders that actively prompt us to move into action. This approach is far more reliable than simply relying on memory to remember.

The term “mantra” originates from the meditation practice of repeating a word or phrase to calm the mind and reach a meditative state. While my use is not about meditation, it indeed aims to bring calmness to the mind. Stress can push our brains into fight, flight, or freeze mode, hindering our productivity and keeping us from using our thinking brain. A habit-building mantra can provide comfort and stability during challenging growth phases.

Examples of mantras my clients have crafted include:

  • “Just because I can doesn’t mean I should.”
  • “Fear means I’m being brave.”
  • “I’m already everything I want to be.”
  • “Be patient with myself, I’m doing the best I can.”
  • “I fully embody and own my lifestyle without guilt.”
  • “What I have isn’t due to luck; it’s because of hard work.”
  • “Simplify: How can I make this easier?”

To create your habit-building mantra, start by identifying a new routine, habit, or action you wish to develop. Craft a concise phrase to motivate you into action, then select a method to help you remember to stay on track.

Matra is powerful.  What a great support to help you work and live better. 

Unlock your potential with my book Productivity for How You’re Wired! If you enjoy my blog, you’ll love the insights in my book, available now on Audible, and in print and as an ebook on Amazon. Don’t miss out—I’m excited to share these transformative strategies with you!

22 Oct

Posted at 10:08h in Change, Focus and Prioritize, Productivity, Time Management

4 D's: Delegate, Delay, Delete, Do

Have you heard of the 4 D’s?  It’s a principle that has been circulating in my professional circles for years but has gained even more relevance in today’s workplace. Given the workload my clients face, there must be solutions beyond simply working harder and longer. Lately, I’ve been emphasizing the importance of the 4 D’s as a filtering tool to help prioritize tasks on their to-do lists.

Here’s what you need to know to help you use the 4 D’s to filter your tasks.  Look at your task list and for every single item on it ask yourself:

  • Can I delegate this?
  • Is this time-sensitive or can it wait?
  • What would be the consequences if I don’t do it?
  • Is this a priority in the coming week?

Delegate It

My favorite delegation quote is by Pierre Omidyar, the founder of eBay. He says that “five times 80% is much larger than 100% of me.”

Delegating is hard:

  • It takes time
  • It takes effort and planning
  • It takes patience
  • You have to follow up
  • Team members probably won’t do it as well as you at the beginning

But Delegating is Worth It:

  • If you’re doing someone else’s work, you aren’t doing your own work.
  • It improves the effectiveness of the entire team.
  • It provides opportunities for growth and drives engagement.
  • Best of all, delegating gets it off your plate.

My delegation process involves:

  1. Defining what to delegate.
  2. Identifying the right person for the task.
  3. Providing clear instructions.
  4. Maintaining open communication.
  5. Supporting the delegate while empowering them.
  6. Following up on delegated tasks.

If you can, delegate the task

Delay It

Not all tasks are of equal importance. To determine what can be delayed, consider:

  • The impact of postponing the task.
  • Who might be affected by the delay.
  • Whether approval is needed to delay the task.
  • If discussing the delay with someone is necessary.

Time is limited, so prioritizing tasks based on their impact and importance is helpful. If the task isn’t time-sensitive, consider delaying it.

Delete It

Ask yourself, “What would happen if I didn’t do this task?” Some tasks lose their importance over time or may no longer align with your goals or current situation. If a task is deemed non-essential, remove it from your list.

Do It

If doing something serves you, your goals, your business, or someone important to you and it is high impact then that’s a good reason to do it now.  Other reasons are the ones I suggest you use to help you prioritize your tasks – if you don’t do it in the next few days

  • You will miss a deadline
  • It will cost you money
  • You will let someone down
  • You will be embarrassed
  • You will let  yourself down

Productivity is about intentional action, so if a task is significant and time-sensitive, tackle it promptly to maintain efficiency. With intention, doing it now makes sense.  And that is what productivity is all about.

Unlock your potential with the upcoming audio version of Productivity for How You’re Wired on Audible! If you enjoy my blog, you’ll love the insights in my book, available now in print and as an ebook on Amazon. Don’t miss out—I’m excited to share these transformative strategies with you!

29 Jan

Posted at 10:12h in Change, Focus and Prioritize, Planning Tools, Productivity for How You're Wired, Stress Management, Time Management

Unlock Your Productivity

The last many posts shared with you systems for creating your path to productivity. I bet, however, your asking yourself “how do I make this part of my routine?” The answer is daily planning  and weekly planning. These practices help you learn a process that in time will go on autopilot and you’ll just do it. 

At the beginning, planning will take time and practice. As you get comfortable with the processes and integrate them into your routine, it will take less time and become easier. Start by scheduling an hour each week for weekly planning and five to fifteen minutes each day for daily planning. 

This is a true investment in your productivity and quality of work. You won’t know the value until you start doing it and feel confident and under control. When you miss a week or a day, you’ll notice the difference. You feel the stress, the worry of not knowing. There’s nothing like an out-of-control week to motivate you to invest the time to plan. 

Life isn’t perfect, however, and sometimes you’ll miss the planning blocks. That’s ok. The system doesn’t fail if you skip; it will be there waiting for you. The idea is to jump back in, catch up, and not lose traction.

Your Weekly Planning Checklist

Weekly planning is a time to review, assess, organize, and prepare for your upcoming week. The Weekly Planning Checklist provides you with numerous options on what to do during your planning time. As with everything productivity related, all options may not apply to you. Review and select the ones that will support your best work. Test and experiment, ultimately crafting a checklist of your own.

Here is the menu of options I share with my clients for Weekly Planning

  1. Review Your Calendar – is everything on your calendar that needs to be? Do you have to prepare for anything coming up? Does anything need changing?
  2. Essential Structures – add in relevant commitments from your Time Map and Essential Structures
  3. Process Loose Notes (physical and electronic)  and Papers – clearing the decks once a week keeps you from losing track of important things. Once you are caught up it’s not as hard.
  4. Clean up Computer – close open windows, pasting relevant links onto your task list.
  5. Update your Task List – read over everything so you don’t miss something important. Move items up, down or off.
  6. Triage Email/Electronic Messages – review, delete, clear out, file/label, prioritize – whatever system you have – be sure you know what you need to focus on this week.
  7. Clear Your Space – if this is an issue for you take the time to clear the surface on your workspace. Return your dishes/mugs to the kitchen, put your supplies away. Physical clutter slows you down.
  8. Goal Checking – check in on your Goals and Intention periodically.  

When to Schedule Weekly Planning

There are many good times to do Weekly Planning: 

  • Friday afternoon is a good choice for some. They have their plan for the upcoming week so they can relax over the weekend. Sometimes it becomes clear that they will need to work a few hours over the weekend to be ready for the week.
  • Others like to plan first thing Monday morning. This can get a bit dicey if urgent things tend to pop up. Monday morning planning is most successful when done early before typical work hours begin.
  • Many of my clients prefer to invest weekend time to do their weekly planning. They find it worth the weekend-time trade off to spend an hour on Saturday or Sunday morning, or even Sunday evening, knowing when they walk into their office Monday morning they will be focused and ready to work.
  • A couple of clients like to plan mid-week because of the cycle of their businesses. 

It doesn’t matter when you pick to do your weekly planning. What matters is that you pick a time and schedule it as a recurring event on your calendar. You are giving yourself the gift of time and setting yourself up for success by creating and integrating a routine to keep you on your path. 

Your Daily Planning Checklist

Daily planning focuses on productivity and planning Today’s Work. It targets key planning tools to support you in doing the right things at the right time for the day ahead.

Here is the menu of options I share with my clients for Daily Planning

  1. Review Your Calendar – is everything on your calendar that needs to be? Do you have to prepare for anything coming up? Does anything need changing? Complete calendared reminders.
  2. Check Task List – does anything need to move up, be added, or marked off as completed.
  3. Triage Email/Team Messages – does anything need to be added to today’s to dos?
  4. Plan Today’s Work – what are your priorities for today? Make an achievable “Today’s Work List.”  If you completed it you can always add more, but start off being realistic. 
  5. Other Activities – such as daily tracking, clearing your desks of projects you aren’t working on today, and review of mantra’s on inspiring quotes.

Scheduling Daily Planning – Morning Launch or Daily Wrap 

Investing five to fifteen minutes at the start or end of your day pays off exponentially. Planning creates awareness around your priorities and helps you focus on the most important work. As with Weekly Planning, this may take longer as you figure out your own process. Over time you’ll do it without thinking, and it really will only take you a few minutes. If you have unique habits or you use the block of time for processing email then you’ll want to add more time; however, the daily planning of Today’s Work can be done quite quickly.

The Morning Launch and Daily Wrap have the same elements, you simply are doing them at the beginning of your workday or at the end of your workday for the next day. Morning Launch is effective for those of you who do better planning at the start of your day. Daily Wrap is effective for those of you who prefer to prep for the next day at the end of the prior day.

Not sure which is best for you? This is a perfect time to experiment. Try one week of Morning Launch and the next week of Daily Wrap. Which worked best? 

  • Which one did you do more consistently?
  • Which one helped you feel in control of your day?
  • Which one lowered your stress?

Again, not all components will apply to you. Review and select the ones that will support you best. Test and experiment to craft a checklist you will want to follow daily.

My clients tell me time and again that when they do their daily and weekly planning they are less stressed and more proactive, and if they skip it they aren’t. Isn’t that worth a try?

This is an excerpt from Chapter 10 of my new book Productivity for How You’re Wired available on Amazon. Daily and Weekly Planning Checklist templates are included via the time tools link discussed in the book.