Planning Tools
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Planning Tools

24 Apr

Posted at 13:23h in Meeting Best Practices, Planning Tools, Productivity, Tips for Easier Living

Coaching offers clients a safe space to discuss workplace challenges.  Often our conversations focus on navigating interpersonal conflict, figuring out appropriate levels of information to share within a team, or strategies to get clear on what others are thinking. A great tool I often use in these situations is reframing.

Reframing involves consciously shifting your perspective on a situation. I ask my clients to envision taking the issue out of the anxiety evoking “picture frame” and moving it into a different frame. This technique is helpful when you’re feeling stressed about addressing workplace dilemmas. Here are three examples:

From Fear to Opportunity

Difficult conversations or disagreements can be overwhelming, and many of us instinctively avoid them. However, confidence comes through practice. The more you engage in these necessary discussions, the more manageable they become, frequently yielding easier outcomes than anticipated.

In my early days as a hotel manager, I was nervous about speaking with upset guests. Over time, as I handled these situations repeatedly, my perspective changed. Instead of dreading complaints, I began to see them as opportunities to transform an unhappy guest into a satisfied one. The more complex the issue, the more motivated I felt to resolve it creatively, benefiting both the guest and the hotel.

The Reframe: Shift from a “Fear” frame (“This is scary” or “They’ll be angry”) to an “Opportunity” frame (“How can I turn this challenge into a win-win?” or “This is a chance to understand and improve”). This change can turn anxiety into a proactive desire to make a positive difference.

From Fear to Empowerment and Trust

Deciding how much information to share, especially as a team leader, can pose a challenge. Often, the hesitation stems from a fear of misspeaking or potential repercussions, sometimes fueled by past experiences with rigid corporate communication protocols.

However, withholding information often backfires. Team members sense when something is withheld, and the assumptions made in an information vacuum can be more damaging than the reality. This uncertainty also consumes energy that could be focused on productive work.

The Reframe: Move away from the “Fear” frame (“I can’t tell them anything!” or “What if I screw this up?”). Shift into an “Empowerment & Trust” frame. Think: “Sharing helps my team do their best work,” or “Being open builds trust and stops the rumor mill.” See communication less as a risk and more as your job to help everyone focus and do their best work.

From Fear to Becoming an Information Gathering Detective

If I had a dollar (maybe ten!) for every time I’ve asked a client, “Have you actually asked them what they’re thinking?” and they sheepishly say “No”… well, I’d probably be sending you this blog post from the beach! It’s like we’re hardwired to play guessing games instead of just asking. But imagine how much easier problem-solving could be if we simply asked clarifying questions.

Consider these scenarios:

  • A manager can’t figure out why an employee isn’t following instructions correctly. Instead of assuming incompetence or defiance, what if the manager asked, “Is there anything I can explain more clearly to help you with this task?”
  • Someone worries about how going to the gym after work might impact their partner. Instead of stressing, they could ask, “I’m trying to fit workouts into my schedule. How would you feel about me going to the gym after work on Tuesdays and Thursdays?”

The Reframe: Stop the “I’m scared to ask,” “I should just know,” or “I’ll guess” cycle. Put on your “Information Gathering Detective Hat” frame instead. Asking clear, kind questions isn’t nosy; it’s the quickest and smartest way to understand what’s really going on, solve the actual problem, and strengthen relationships.

Applying the Reframe to My Own Work

Speaking of asking questions, I’ve been blogging somewhat regularly since 2008 – that’s a minute! Sometimes I’m not clear about what would be helpful to you for me to write about.

So, instead of guessing (my old frame!), I’m putting on my Information Gathering hat (my new frame!) and asking you directly:

  • What are your biggest challenges when it comes to productivity or leading others?
  • If you had me as your coach for an hour, what’s the one thing you’d want to tackle?
  • How can I make this little corner of the internet genuinely helpful for you as you strive to work better and live better?

I’d love to hear your thoughts! Please share in the comments below or email me directly at [ellen at ellenfaye dot com]. I’m excited to find out what’s on your mind and address your questions in future posts. 

If you enjoy my blog, you’ll love the insights in my book, Productivity for How You’re Wired, available on Audible, in print, and as an ebook all on Amazon.

12 Mar

Posted at 12:38h in Meeting Best Practices, Planning Tools, Productivity, Tips for Easier Living

Meetings and breaks are often viewed as disruptions to a productive day, but I’ve come to see them as essential anchors that provide structure to an otherwise unstructured day.

I’m not talking about a day where you have appointments all day long, rather one of those wide open days where you plan to accomplish boat-loads of work and where you see yourself getting tons of tasks marked off your list or make great progress on a big project.  What happens instead is the lack of structure results in lagging, procrastination, and the feeling you have so much time that you don’t move into action.

Don’t get me wrong, I can usually get a ton done on those days designated for “focus” work.  However, my productivity soars when I have a couple of meetings or appointments scattered throughout the day.  Let’s say I have a meeting at 11. Instead of frittering my morning away, my mind knows it has a couple of hours to complete tasks before I have to stop for the meeting.  This does two things:

  1. It pushes me into action much earlier
  2. It pushes me to push towards completion of the task I’m working on before the meeting.

Even scheduling activities like going to the gym can serve as a productivity boost. Actually, I love that as a pusher, since if I want to work another 30 or 60 minutes I can without consequence. It’s the idea that there is some structure in my day to help me be my best and do my best work.

I love discovering new productivity tools, and the stopping point is one such discovery for me. I imagine this is like what Frances Cirillo discovered with his Pomodoro technique.  Cirillo coined the term Pomodoro Technique in the late 1980s when he created a system to help him move through work with greater ease.  He built regular breaks into his work time.  A typical pomodoro (named for the tomato shaped egg time he used…pomodoro is Italian for tomato) is 25 minutes of work, and a 5-minute break  repeated 4 times.  You know when a break is coming, which is helpful  to keep you working.  I personally get frustrated with the 25-minute/5-minute cycle. I’m just getting into flow at 25 minutes and the last thing I want to do is stop. And 5 minutes is certainly not a long enough break for me.  But since we can make our own productivity rules, I changed my cycle to 50 minutes on and 10 minutes off.  You can experiment with this as well.

Incorporating structure into an otherwise unstructured day, along with strategically timed breaks, offers a powerful opportunity to test and discover the ideal amount of structure you need to do your best work and reach your peak productivity.

If you enjoy my blog, you’ll love the insights in my book, Productivity for How You’re Wired, available on Audible, in print, and as an ebook all on Amazon.

09 Sep

Posted at 16:40h in Envision Success, Planning Tools, Productivity, Productivity for How You're Wired, Stress Management, Tips for Easier Living

The last year of blog posts has shared excerpts from my new book, “Productivity For How You’re Wired.” Today’s post is the final entry in the series and serves as the conclusion to the book. It is relevant to any change you want to make. In a couple of weeks, I’ll share a post with you that isn’t from my book. I’ve been collecting blog ideas, and I’m excited to share new content with you. Remember, you can review the book highlights anytime at ellenfaye.com/blog.  I hope you enjoy this last “book” post.

Making Change Stick: I know you are eager to bring more order, peace, and control to your life. However, if you are serious about real change, you can’t rush the process. Quick fixes don’t deliver sustainable results.

I once heard a speaker say that when you change one thing at a time, you have a 90% chance of success. If you change two things at once, your chance of success declines to 63%. I haven’t been able to source this data, however, the concept makes sense. If you put your attention toward one thing, you end up with results. If you spread yourself too thin, you’re often left with nothing to show.

When I work with my clients, we start with one thing at a time. First, we consider the topic, then we study what has worked for them in the past in similar circumstances. We then strategize and come up with a plan. After that, my client will spend the time between our sessions to experiment and practice. They come back and we discuss what worked, what didn’t work, and where we need to tweak. We keep practicing and tweaking until it works and is integrated into their routines.

As you’re evaluating your own productivity and how you’re wired, keep in mind that focusing on one change at a time will drive results. Getting you from where you are to where you want to be is a process.

Integrate the change before adding something new — Keep your energy and focus on one new thing at a time. If you change too many variables at once you won’t know what made the difference. You are the experiment and you’re looking for your best solution. Observe and tweak. Work out the bugs and practice. When it feels comfortable, it is time to add another behavior change.

Understand the science — The brain learns through repetition. The 21-day habit theory has been disproven. The real science indicates the time it takes to create a new behavior is reflective of how often the neuropathways of that behavior are traveled in the brain. Think of a trail in the woods. If you take it occasionally, you’re fighting through new brush and undergrowth. But with frequent travel the path becomes clear and recognized. Brain scientists say nerve cells that fire together, wire together. The more you fire the cells and travel the path, the sooner the nerve cells will wire together and the sooner you will have integrated the new behavior.

Be kind to yourself — Set realistic goals and expectations. Backsliding (three steps forward, one step back) is completely normal. Keep yourself supported.

Be patient with yourself — Don’t undermine your success by rushing the process. It took years to create your habits. You’re not going to undo them in a week. Lasting change is a process. Give it the time and commitment you deserve.

This is from the conclusion of my new book Productivity for How You’re Wired available on Amazon. Many templates are included via the time tools link discussed in the book.

19 Jun

Posted at 17:04h in Envision Success, Planning Tools, Productivity, Productivity for How You're Wired, Time Management, Tips for Easier Living

Regardless of if you work full-time remote or hybrid there is naturally less structure when you’re not in the office. When working independently it’s important to anticipate diversions and plan for them. Here are some ideas to help you improve your productivity when working remotely or hybrid…and while on vacation or at the beach/shore/coast.

Weekly Planning 

When doing your weekly planning, identify the best times and places to do your work. Block out specific tasks for the place where they are most effectively performed. 

  • Project work, quantitative work, and focused work is best performed where you won’t be interrupted.  
  • Meetings, group work, problem solving and planning is great to do in person when possible.  

Plan Today’s Work 

Organizing your tasks by priority provides additional structure. Knowing what must be done this week and what must be done by the end of the workday keeps the focus on the right tasks.

When working hybrid, some find it beneficial to adjust their task list by changing CRITICAL and HOT to HOME and OFFICE, or add in subsections.

  • Be deliberate and identify what’s possible to do for the day depending on other commitments and amount of time the identified tasks will take. 
  • Add structure by identifying task start times and estimating duration on your “Today’s Work” list. This helps fight the “work expanding to the time available” challenge.

Delineate Work from Non-Work Screen Time

Be ruthless with your online reading time and social media time. Be selective about what you are choosing to spend your time reading and watching.

  • Set specific hours for online reading — that means articles, blog posts, texts, videos, and messages from well-meaning friends. If you stop for a quick read of everything that is sent to you, it will be hard to get enough work done. Experiment with blocking out time at the very beginning of your day, at lunch, or at the end of your day for personal reading.
  • Ask yourself, “what is reading this now keeping me from doing?” This extra nudge is helpful to keep you focused on the work you want to do.
  • Reframe and read without guilt! Build in a system to stop “reading on the ping.” Move what you want to read to a category or flag/label it for later. Then when you get back to it, you can enjoy reading without guilt.

Make and Use a Personal Dashboard  

Creating a tool to manage your own accountability is often helpful. You are doing this for yourself. There is no one to show this to, no one to judge you, and no one to applaud you. At the end of the day, it’s your life and your productivity. 

  • A personal dashboard is a simple tool that will help you monitor patterns for success. Additionally, it cues you to do your important work, builds habits, and helps you achieve your flow conditions.
  • This is especially helpful during times of change (Illness, babies, moves, new responsibilities). Once you’ve integrated the processes into your routine, the dashboard will have served its purpose and you may not need it any more.

Create a Workspace Conducive for Good Work

Most of what is written about working from home is about getting dressed first. I know plenty of effective people who work in their pajamas or exercise clothing all day. For most, what they wear doesn’t affect productivity. The bigger obstacle is not being physically set up for success. Having a workspace that supports good work is key.

Find a Quiet Space — Are you able to have a work conversation without interruption? While it’s great to have your kids close by, sometimes you need to be able to close the door and focus. If you are working in a “public” space, find a backup location designated for times you need quiet.

Create a Video Chat Friendly Zone — Of course, you want a quiet space where you can meet without interruption. And yes, good lighting and background are nice. However, you also want a space conducive to productive meetings. Do you have a supportive chair, enough space on your screen to open the chat and still see colleagues’ faces, room for your coffee or water, and space to take notes?

Have Supplies in Reach — Have pens, pencils, markers, sticky notes, letter pads, files, and your priority task list in reach. While your “office” may be your kitchen island, your dining room table, your back porch, or a comfy chair in your family room, designate a space (a drawer or cabinet close by) for the supplies that help you get your work done.

Set Up Your Technology — Many people say “I’ll do that later” and never get to it. Taking the time (or hiring someone) to get your tech set up makes a huge difference. Working from home shouldn’t be looked upon as temporary. Even if you only work from home one day a week, that’s 20% of your work week. You need it to be effective. 

    • Purchase the best internet connection possible. There is no time like the present to make this investment in your productivity. 
    • Get a printer. Is it connected to your devices? Sometimes nothing beats having a piece of paper to lay out in front of you or to read away from your desk. 
    • Create a real workstation with a mouse, keyboard, and second monitor. Buy a connector so you can easily hook your laptop in and out. A second monitor increases productivity exponentially. 
    • Designate a handy place to charge your mouse, headphones, tablet, etc. 

Intentionally structuring your time and space supports good work.

This is an excerpt from Chapter 13 of my new book Productivity for How You’re Wired available on Amazon. Many templates are included via the time tools link discussed in the book.

21 May

Posted at 08:56h in Planning Tools, Productivity, Productivity for How You're Wired, Tips for Easier Living

With summer upon us many of us will be changing where we’re working from.  The following are things to consider regardless of where you’re working from.

Working Remotely

Working from home is not new. Many entrepreneurs have been doing it for years. Remote work has been knocking at the door of corporate America for some time. However, COVID brought it mainstream. The global pandemic and the high proportion of workers working out of the office have forced us to rethink how and where we work. 

Moving into the future, one thing we can be sure about is working away from the office, at least part of the time, will be routine. Knowing how to work effectively, regardless of location, is central to the success of today’s workers.

The biggest challenge about working remotely is lack of structure. When we no longer have to wake up at a specific time, commute, attend in–person meetings, network in person, and “go to work,” our time foundation shifts. Personal time and work time blend together. Many people are in work-mode all the time. 

When we leave home and “go to work,” natural guardrails form. By simple proximity, we are not doing home related duties or having personal conversations when we are at “work.”  Yes, we may take a call from a family member or spend a few minutes on a personal task, but we aren’t walking the dog, doing laundry, or letting the repair person in. 

When working from home we spend more time on “home” tasks than anticipated and that means it takes longer to get our work done. To avoid that work/life confusion, consider how to structure your time so there is separation between work and personal tasks.

Working Hybrid – Remote, From Home, and At Work

Productivity in the hybrid work environment focuses on mobility and flexibility. The goal is to work effectively regardless of location. Your office is often in your work bag.  

You already face the challenges of structuring your work time when you’re in the office. Hybrid work brings more complexities because now you also have to consider where you work and when. Building systems to support your productivity is helpful.

Going to work is helpful too. Humans are social animals and we are much healthier with human interaction. While not everyone looks to their work to fill their need for belonging, many do, at least to some degree. 

If we can structure our work and our time effectively, the hybrid model, working remotely or from home for Focus Work time AND going to the office to collaborate and connect, is the best of both worlds. But how do we manage our productivity on the move?

Remote and At Home

You now have much more control over your time. While your meetings are scheduled, everything else is fluid. No one sees your true start times or end times. There is no peer pressure about lunch breaks or coffee breaks. And no one is watching when you are actually producing.

  • You’ve gained time by not commuting. Does this allow you to exercise before you start working or sleep later if that’s what your body needs?
  • You have flexibility when you do your Focus Work. Quiet without interruption is ideal. Is it best to wake early and get a couple of hours in before family activities or regular work interruptions start or better to work in the evening when meetings and emails subside?
  • Can you walk the dog (or just take a walk) at midday for some fresh air and to reenergize?
  • Do you need to tag team with your partner, one working early and the other working late, to be sure there is coverage for the kids?
  • Do you need to plan start times and end times so you have enough structure to get results and know when to stop?

Hybrid

A hybrid situation, where you spend part of your time in the office and part of your time at home, has advantages as well. All the above holds true for your time working out of the office. When we add in a day, or two, or three in the office each week, good things can happen.

  • Time in the office can be energizing. Take advantage of the lift you get when you’re with others, understanding that effectiveness improves with a change of environment and social interaction (even for most introverts). 
  • Child care and family obligations shift. Going to work can provide a much-needed break. The flexibility enables you to be better in each situation.
  • Self-care continues to be important. Taking time for a walking meeting helps with your steps goal. Leaders are on the lookout for ideas to support the new normal. Tell them what you need.
  • Planning start and stop times in the office is helpful to creating routine. These time anchors provide benchmarks to keep you on task and effective.

With proper planning and consideration your summer work can be successfully executed regardless of where you’re working from. 

This is an excerpt from Chapter 13 of my new book Productivity for How You’re Wired available on Amazon. Many templates are included via the time tools link discussed in the book.

19 Mar

Posted at 21:22h in Planning Tools, Productivity for How You're Wired, Tech & Digital Clutter, Time Management

Pings are everywhere. They permeate our workdays and our time off. Interruptions are meant to be disruptive, yet people can’t seem to remember to turn off their audible beeps before going on national television or walking into an important meeting. 

Each time you get a ping, you are also getting a dopamine infusion to your brain. You are addicting yourself to interruptions. Those pings however, are undermining your productivity. That ping is costing you time. Research indicates when you are interrupted, it can take up to 20 minutes for your brain to get back up to speed for the task you were originally working on. In addition to the time cost, that notification could also be affecting your health. In a fascinating study from UC-Irvine, research showed that frequent workplace interruptions cause greater levels of stress and frustration.

I frequently observe clients simply ignoring their dings, pings, and pop-ups. Instead of improving productivity, they are reducing it by giving the user a false sense of security.

If notifications cost time and cause stress, and if we set them to cue us to move into action and then ignore them, resulting in missing an important action or deadline, those pings really are doing more harm than good. 

Are notifications useless? Absolutely not. The question we should be asking is how do we use them to support us?

Use Notifications Prudently and Intentionally

Prudently

  • Start by turning ALL your notifications OFF. All of them. On your phone, your computer, your watch, your laptop, your tablet, everywhere. (Think zero-based budgeting!) 
  • Then ask yourself — which top three sounds really matter? Go back and turn those three on. Turning everything off and then selectively turning some back on will yield excellent results. 
  • If you have a Smart Watch, take it a step further and always keep your phone on silent. You can set your watch to vibrate for important notifications. 

Intentionally

  • Used intentionally, timers and pings can help. Too many pings and you just ignore them. When they occur infrequently, they catch our attention and can support us.
  • Pings can:
    • Cue us to move into action such as check for an important email response, switch tasks, prep for a meeting, start finishing up a project.
    • Cue us to leave or get ready to leave.
    • Cue us to take a break as a motivator to continue working on a hard project.
    • Cue us an ending time is coming.
    • Cue us to be aware of how much time is passing.

Turning off automatic notifications and instead setting intentional reminders is much more efficient. Experiment with the following timer techniques:

  • Voice-activated personal assistants like Siri, Alexa, Cortana, and Google Assistant are easy. “Hey Siri, 10-minute timer” and you’re cued. 
  • Browser – type “10–minute timer” into your browser search bar and you’ll get a ping in 10 minutes.
  • Smart Watch and Smart Phone Timer – Whether via an app, voice activated, or by “complications” on your watch, timers are quickly set.
  • Time Timer® – An analog clock shows the passage of time through a patented red disk. As time elapses, the red disk disappears, helping create awareness around the passing of time. This is helpful for phone calls, meetings, and Focus Work. It is marketed to the ADHD community; however, I have seen it help busy people without ADHD equally well. 
  • Any timer that doesn’t automatically turn off – When it really matters, set a timer that requires you to get up out of your chair and walk across the room to turn it off. If you have a strong need to “just finish this one thing,” find a timer that doesn’t automatically turn off. If you work from home, try your stove timer. If you are in the office, try an old-fashioned alarm clock and place it across the room.
  • The Pomodoro Technique is based on using timers to help sequence your work. Think interval training for your work. Coined “Pomodoro” by Francesco Cirillo in the late 1980s, the technique uses a timer to designate work and break times. (It’s called Pomodoro, Italian for tomato, since Cirillo used a tomato-shaped kitchen timer to cue himself into action).
    • The original Pomodoro Technique suggests you work 25 minutes, take a 5-minute break, and repeat 4 times. After the 5th 25-minute work interval you take a 25-minute break.
    • Many of my clients, however, don’t find the 5-minute break long enough. This is another great opportunity to experiment.
      • Do you want a 10-minute break? Try 50 minutes on and 10 minutes off.
      • Do you prefer working to a logical stopping point? What if you’re in flow and don’t want to stop at all? Try setting the timer anyway. It can be motivating to know a break is coming even if you don’t take it.
    • There are numerous apps available for you to try the Pomodoro Technique. Experiment to help you determine your best work time and break time combination.

Timers and notifications can boost your productivity if you use them prudently and intentionally.  Experiment with these suggestions and watch how much more you get done.

This is an excerpt from Chapter 11 of my new book Productivity for How You’re Wired available on Amazon. Many templates are included via the time tools link discussed in the book.