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Productivity Coaching, Time Management Consulting and Leadership Coaching for business and nonprofits - get your most important work done. Collaborating with leaders and their teams to become more strategic, focused and productive. Leadership and Board Coaching, Strategic Planning Facilitation, Productivity Coaching and Time Management Consulting, Professional Speaker.
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easier Tag

Friction Points: How to Spot Them—and Solve Them: Small changes that make life easier.

You know those little annoyances that quietly follow you around? The thing that’s just inconvenient enough to bug you—but not urgent enough to fix. So it lingers. Day after day. Slightly draining your energy. Taking more effort than it should. Living rent-free in your life.

That’s a friction point.

And here’s the thing: most friction points are completely fixable. We just don’t stop long enough to do something about it. Instead, we work around them. We tolerate them. We tell ourselves, “It’s fine.” But what if it didn’t have to be?

How to Spot (and Solve) a Friction Point

If something has been mildly frustrating you for a while, it’s worth paying attention to. A small fix can create a surprisingly big shift. Here’s a simple process to work through it:

1) Notice the issue: What’s been bothering you—even just a little? If it’s recurring, it’s worth your attention.

2) Identify the problem: Why is this bothering you? What’s actually not working?

3) Consider solutions: You can go structured (pros/cons, ranking options)… Or intuitive (pick something that feels like it might work). Either is fine—this is about movement, not perfection.

4) Implement: Try something. Not the perfect thing. Just a thing.

5) Assess (and tweak if needed): Did it help? If yes—great. If not—adjust and try again.


Example #1: Recycling

1) Notice the issue: For a long time, I noticed that getting my recycling to the garage in my condo building was a hassle—but I didn’t stop to really think about it.

2) Identify the problem: The issue wasn’t recycling itself—it was that I didn’t have an efficient way to store and transport it. I was making multiple trips, dropping things, and dealing with clutter in my space.

3) Consider solutions: I tried using a grocery cart, which helped a bit. But what I really needed was a larger, contained space to hold bulky recycling—something that wouldn’t require constant trips downstairs.

4) Implement: I bought a Hulkie—a large rolling bin—and started keeping it in my guest room. Now I toss all bulky recycling into it as it accumulates.

5) Assess: It works beautifully. I only need to take the bulk recycling down once every week or two, and it’s easy. It’s become an autopilot system—and something I no longer think about. And…it no longer frustrates me!


Example #2: This Blog

I’ve been blogging since 2008. That’s a long time—and if I’m being honest, I’ve gotten bored with the process.  So sometime’s it’s hard to stay on my schedule. But I still believe it matters. So instead of stopping, I asked: Is there a way to make this easier?

1) Notice the issue: I knew I wasn’t blogging consistently—even though it’s something I care about.

2) Identify the problem: The issue wasn’t ideas or skill. It was motivation. I needed more than “I should do this” to get started.

3) Consider solutions: I tried batching posts—didn’t work. I tried putting it on my task list—too easy to ignore. I realized I needed a stronger cue and some external accountability.

4) Implement: I asked my virtual assistant to email me at the beginning of each month asking for my blog post.

5) Assess: It works. That email sitting in my inbox is just enough of a nudge to get me to write. I do the writing, and she handles the rest. The system supports consistency without forcing it. And…you get a post every month!


The Bigger Point

Friction points aren’t just annoyances. They’re opportunities. Each one is a place where your life could be easier, smoother, and more aligned with how you actually want to work and live.

But only if you pause long enough to notice—and choose to do something about it.

You don’t need to overhaul everything. Just start with one thing. One small friction point. Fix it. And then notice how much lighter everything feels.


Your Turn

Now I’m curious about you… What’s a friction point in your life that you’ve been quietly tolerating?

Something small. Something recurring. Something that’s just annoying enough to drain your energy—but not urgent enough that you’ve fixed it.

Now that you’ve noticed it, what might your solution be?

Drop it in the comments—your friction point and one possible fix. You don’t need a perfect answer. Just a starting point. Because once you name it and give it a little attention, it’s often much easier to solve than you think.


Ready to make work easier?

If this idea of reducing friction resonates with you, my book Productivity for How You’re Wired, goes deeper into how to design systems, routines, and workflows that actually work for you—not against you. Because when your work fits how you’re wired, everything gets easier. You can find it on Amazon in print, eBook, and audio.

While I don’t consider myself an ADHD coach, over the years in my work as a professional organizer, coach, and productivity trainer I’ve had a great deal of training and learned a lot about supporting clients who live with ADHD and other executive function challenges. Although I haven’t worked hands-on in clients’ physical spaces since before the pandemic — hard to believe that’s now six years ago — I spent two decades organizing homes and offices after launching my business in 2001. I added coaching to my practice in 2008 and began fully integrating organizing and coaching work in 2011.

Recently, a colleague invited me to present on organizing at the International ADHD Virtual Conference. Preparing for that session reminded me that many of the principles I’ve taught for years are especially helpful for people whose brains process decisions, structure, and follow-through differently.

Here are a few highlights — ideas that can help anyone create systems that make life easier.

  • When people think about getting organized, they often imagine labeled bins, color-coded planners, or picture-perfect spaces. But real organization — the kind that truly supports your life — isn’t about aesthetics. It’s about reducing friction.
  • Being organized is not a personality trait or a moral virtue. It’s a quality-of-life strategy. It reduces stress, saves time, and prevents unnecessary frustration so you can direct your energy toward what matters most. Small systems make a big difference. Something as simple as consistently putting your keys in the same place can eliminate daily stress. These practical habits reduce frition and create calm and reliability in otherwise busy lives.
  • When you make a decision to do something, pause and ask yourself “how am I going to remember to remember?”  It could be to put the box in front of the front door so you see it when you leave, or to set an alarm, or to put a note in your chair that you have to pick up to sit down.  But it has to be something! Your brain works off of cues, and if there is no cue to remember it’s just not going to happen.
  • A major reason organizing systems fail is that they don’t match how people are naturally wired. Each of us has a different structure preference — the amount of order and routine we need to function well. Some thrive with highly structured systems; others feel overwhelmed by too many rules. Many do best with moderate structure: enough clarity to support action, but not so much that it creates resistance. Understanding your structure preference helps you design systems that work with your behavior rather than against it. The goal is not perfection. The goal is usability.
  • This is why I often say: If it’s not easy, it’s too hard. Systems that require excessive decisions, effort, or maintenance rarely last. Simplifying processes — and limiting choices — conserves mental energy and improves follow-through.
  • A great example of this is underestimating how long tasks take. We tend to think only about the active portion — the meeting, the errand, the project work — and overlook preparation and cleanup. Planning for the full arc of a task reduces stress and creates more realistic expectations…and reduces friction because we anticipate more realistically.

Ultimately, organizing is not just about managing physical space. It is a foundational element of personal and professional productivity. When your environment supports your workflow, decision-making becomes easier, priorities become clearer, and momentum becomes more sustainable. Whether at home or at work, thoughtful organizing creates the conditions for better focus, stronger execution, and more intentional use of time and energy.


Where Can You Reduce Friction?

If you’d like more specific ideas, my book , Productivity for How You’re Wired, offers practical tools and insights to help you design systems that support the way you think, work, and live. Available on Amazon in print, eBook, and audio.

Ever stand in front of the fridge wondering what to make for dinner, only to give up and snack on crackers? Or scroll Netflix for so long you run out of time to actually watch something? It’s frustrating—and oddly common.

Here’s why: it’s not that you’re indecisive or lazy. It’s decision fatigue, and it’s draining your brainpower, making even the smallest choices feel surprisingly difficult.

One of my high-performing clients—smart, successful, and productive—once told me that the thing he and his partner argued about most wasn’t money or chores. It was what to order in for dinner.

At the end of the day, they were both exhausted. They’d scroll through endless restaurant options, debate what sounded good, get frustrated, and end up ordering late—or worse, not eating at all. That small daily choice became a major source of friction.

I suggested they make a simple list: five favorite takeout places and their top two orders from each. The result? Instant relief. They ordered faster, ate earlier, weren’t hangry, and most importantly, enjoyed their evenings together instead of wasting time figuring out what to eat. One little system turned a daily pain point into something easy—and even enjoyable.

That’s the magic of simplifying small decisions.

Decision Fatigue Is Real

Some studies estimate we make over 35,000 decisions a day—most of them small and forgettable. What to wear. What to eat. What to tackle first. Each one chips away at your mental energy.

And when your brain is tired, even “easy” decisions feel hard. You overthink. You second-guess. You procrastinate. Or you avoid the choice altogether and just do nothing (hello, standing in front of the fridge again).

The problem? All of that mental clutter spills into your personal time. You end up feeling frazzled, behind, and drained—even when nothing major went wrong.

Make the Easy Decisions Easy

You don’t have to overhaul your life. Just start by creating defaults—shortlists of pre-approved, go-to options that remove friction from your day.

Here are four areas where this can make a big difference:

1. What to Make for Dinner

Instead of reinventing the wheel every night, build your own personal menu of favorite meals. Keep your two go-to recipes from key categories—like poultry, seafood, vegetarian, meat, entrée salads, and hearty soups—in a folder, binder, or electronic file. That way, when it’s time to plan dinner, you can flip through your curated favorites and quickly pick something you’ll actually enjoy cooking and eating.

You don’t need a hundred recipes—just a dozen or so that you know and love. This makes meal planning easier and helps you avoid that overwhelmed, “I don’t know what I feel like” feeling at the end of a long day.

2.  Ordering In

Like my client, make a list of your favorite delivery spots and go-to orders. Save them in your food delivery app, jot them in your notes, or put them on the fridge. When you’re tired and hungry, this saves time, energy, and potential tension.

 3. What to Watch

Keep a “watch next” list in your streaming app or phone. When you finally sit down to relax, you don’t want to waste half the evening browsing. Make the decision once, and keep a short list ready to go.

 4. What to Read

Create a running to-read list so that when you finish one book, the next one is already lined up. You’ll read more, feel less decision fatigue, and avoid the rabbit hole of reviews and recommendations when you just want to enjoy a story.

 This Isn’t About Being Rigid

You can still try new restaurants, cook new meals, and discover new shows. But when you’re tired or low on brainpower, your defaults have your back. Think of these lists as your brain’s personal assistant—quietly saving you from unnecessary stress. Let’s keep the easy decisions easy… and free up your energy for what matters most.


Ready to Simplify More? If you’re feeling stuck in the weeds of daily decision-making, I can help. Through one-on-one coaching, I work with professionals and leaders like you to cut through the clutter, align your productivity with how you’re wired, and create systems that actually stick. Want more strategies like this? My book,  Productivity for How You’re Wired, is packed with real-life tools and ideas—and it’s available now on Amazon.

To Do List Magic

We all know we should occasionally organize our closets, and kitchens, and paper piles, but have you ever considered giving your To-Do or Task List a thorough reorganization? The results can be just as transformational. 

Before becoming a Productivity Coach, I spent years as a Professional Organizer, helping clients clear physical clutter. I discovered that truly lasting results come from a deliberate, step-by-step process:

  1. Remove EVERYTHING from the space (or section).
  2. Make intentional decisions about what to do with each item. Organizing expert Judith Kolberg introduced the concept of sorting items into three categories: friends, strangers, and acquaintances.
    • Friends go BACK into the space
    • Strangers are donated, recycled, or discarded
    • Acquaintances go into a holding zone (storage — just in case) or are returned if there’s room 

Making intentional choices about every single item—and being VERY purposeful about what occupies your valuable space—is genuinely MAGICAL. I can tell you if I go to organize my junk drawer (or any space) and open the drawer and ask myself – is there anything here that should go, I get an average result that lasts a few weeks or months. However, if I remove everything – and deliberately return the things-that-really-matter, my organization lasts a good year or more.  Try it – it’s amazing how effective it is!

But do we do this with our To DO Lists?  It’s tempting to stick with our usual weekly reviews, but just as our physical spaces benefit from an annual deep re-org, your digital or paper task list deserves the same attention. I recently did a full Task List overhaul myself, and here’s how I did it:

  1. I keep my Task List on a Google Sheet (as discussed here.)
  2. I made a backup copy, just in case.
  3. I added a new column and transferred EVERYTHING from my Critical/Hot/Sooner/Later/Waiting lists into that column.
  4. Then, I sorted and redistributed each item back into the appropriate category.
  5. I also cleaned up my sub-lists—professional development, major purchases, blog ideas, tech tools, tasks in progress with my VA—and deleted many obsolete or unnecessary items.

The result? A clean, focused, manageable list that clearly highlights what’s most important. Removing clutter is not just liberating—it drastically reduces stress and increases clarity.

A few key insights:

  • Just because you can do something doesn’t mean you should. Does that task advance your goals or support someone important? If not, is it worth your precious time?
  • When everything feels urgent or important, nothing truly is. Time is finite—every “yes” to the unimportant takes away from what truly matters.
  • As Brené Brown reminds us, feeling resentment often signals that a task should come off your list.
  • Remember: what was a priority last week or last month may no longer be relevant today. Priorities shift, and highly productive people are ruthless about removing unnecessary tasks.

So, what will you REMOVE today?


If you enjoy my blog, you’ll love the insights in my book, Productivity for How You’re Wired, available on Audible, in print, and as an ebook all on Amazon.

Regardless of if you work full-time remote or hybrid there is naturally less structure when you’re not in the office. When working independently it’s important to anticipate diversions and plan for them. Here are some ideas to help you improve your productivity when working remotely or hybrid…and while on vacation or at the beach/shore/coast.

Weekly Planning 

When doing your weekly planning, identify the best times and places to do your work. Block out specific tasks for the place where they are most effectively performed. 

  • Project work, quantitative work, and focused work is best performed where you won’t be interrupted.  
  • Meetings, group work, problem solving and planning is great to do in person when possible.  

Plan Today’s Work 

Organizing your tasks by priority provides additional structure. Knowing what must be done this week and what must be done by the end of the workday keeps the focus on the right tasks.

When working hybrid, some find it beneficial to adjust their task list by changing CRITICAL and HOT to HOME and OFFICE, or add in subsections.

  • Be deliberate and identify what’s possible to do for the day depending on other commitments and amount of time the identified tasks will take. 
  • Add structure by identifying task start times and estimating duration on your “Today’s Work” list. This helps fight the “work expanding to the time available” challenge.

Delineate Work from Non-Work Screen Time

Be ruthless with your online reading time and social media time. Be selective about what you are choosing to spend your time reading and watching.

  • Set specific hours for online reading — that means articles, blog posts, texts, videos, and messages from well-meaning friends. If you stop for a quick read of everything that is sent to you, it will be hard to get enough work done. Experiment with blocking out time at the very beginning of your day, at lunch, or at the end of your day for personal reading.
  • Ask yourself, “what is reading this now keeping me from doing?” This extra nudge is helpful to keep you focused on the work you want to do.
  • Reframe and read without guilt! Build in a system to stop “reading on the ping.” Move what you want to read to a category or flag/label it for later. Then when you get back to it, you can enjoy reading without guilt.

Make and Use a Personal Dashboard  

Creating a tool to manage your own accountability is often helpful. You are doing this for yourself. There is no one to show this to, no one to judge you, and no one to applaud you. At the end of the day, it’s your life and your productivity. 

  • A personal dashboard is a simple tool that will help you monitor patterns for success. Additionally, it cues you to do your important work, builds habits, and helps you achieve your flow conditions.
  • This is especially helpful during times of change (Illness, babies, moves, new responsibilities). Once you’ve integrated the processes into your routine, the dashboard will have served its purpose and you may not need it any more.

Create a Workspace Conducive for Good Work

Most of what is written about working from home is about getting dressed first. I know plenty of effective people who work in their pajamas or exercise clothing all day. For most, what they wear doesn’t affect productivity. The bigger obstacle is not being physically set up for success. Having a workspace that supports good work is key.

Find a Quiet Space — Are you able to have a work conversation without interruption? While it’s great to have your kids close by, sometimes you need to be able to close the door and focus. If you are working in a “public” space, find a backup location designated for times you need quiet.

Create a Video Chat Friendly Zone — Of course, you want a quiet space where you can meet without interruption. And yes, good lighting and background are nice. However, you also want a space conducive to productive meetings. Do you have a supportive chair, enough space on your screen to open the chat and still see colleagues’ faces, room for your coffee or water, and space to take notes?

Have Supplies in Reach — Have pens, pencils, markers, sticky notes, letter pads, files, and your priority task list in reach. While your “office” may be your kitchen island, your dining room table, your back porch, or a comfy chair in your family room, designate a space (a drawer or cabinet close by) for the supplies that help you get your work done.

Set Up Your Technology — Many people say “I’ll do that later” and never get to it. Taking the time (or hiring someone) to get your tech set up makes a huge difference. Working from home shouldn’t be looked upon as temporary. Even if you only work from home one day a week, that’s 20% of your work week. You need it to be effective. 

    • Purchase the best internet connection possible. There is no time like the present to make this investment in your productivity. 
    • Get a printer. Is it connected to your devices? Sometimes nothing beats having a piece of paper to lay out in front of you or to read away from your desk. 
    • Create a real workstation with a mouse, keyboard, and second monitor. Buy a connector so you can easily hook your laptop in and out. A second monitor increases productivity exponentially. 
    • Designate a handy place to charge your mouse, headphones, tablet, etc. 

Intentionally structuring your time and space supports good work.


This is an excerpt from Chapter 13 of my new book Productivity for How You’re Wired available on Amazon. Many templates are included via the time tools link discussed in the book.

With summer upon us many of us will be changing where we’re working from.  The following are things to consider regardless of where you’re working from.

Working Remotely

Working from home is not new. Many entrepreneurs have been doing it for years. Remote work has been knocking at the door of corporate America for some time. However, COVID brought it mainstream. The global pandemic and the high proportion of workers working out of the office have forced us to rethink how and where we work. 

Moving into the future, one thing we can be sure about is working away from the office, at least part of the time, will be routine. Knowing how to work effectively, regardless of location, is central to the success of today’s workers.

The biggest challenge about working remotely is lack of structure. When we no longer have to wake up at a specific time, commute, attend in–person meetings, network in person, and “go to work,” our time foundation shifts. Personal time and work time blend together. Many people are in work-mode all the time. 

When we leave home and “go to work,” natural guardrails form. By simple proximity, we are not doing home related duties or having personal conversations when we are at “work.”  Yes, we may take a call from a family member or spend a few minutes on a personal task, but we aren’t walking the dog, doing laundry, or letting the repair person in. 

When working from home we spend more time on “home” tasks than anticipated and that means it takes longer to get our work done. To avoid that work/life confusion, consider how to structure your time so there is separation between work and personal tasks.

Working Hybrid – Remote, From Home, and At Work

Productivity in the hybrid work environment focuses on mobility and flexibility. The goal is to work effectively regardless of location. Your office is often in your work bag.  

You already face the challenges of structuring your work time when you’re in the office. Hybrid work brings more complexities because now you also have to consider where you work and when. Building systems to support your productivity is helpful.

Going to work is helpful too. Humans are social animals and we are much healthier with human interaction. While not everyone looks to their work to fill their need for belonging, many do, at least to some degree. 

If we can structure our work and our time effectively, the hybrid model, working remotely or from home for Focus Work time AND going to the office to collaborate and connect, is the best of both worlds. But how do we manage our productivity on the move?

Remote and At Home

You now have much more control over your time. While your meetings are scheduled, everything else is fluid. No one sees your true start times or end times. There is no peer pressure about lunch breaks or coffee breaks. And no one is watching when you are actually producing.

  • You’ve gained time by not commuting. Does this allow you to exercise before you start working or sleep later if that’s what your body needs?
  • You have flexibility when you do your Focus Work. Quiet without interruption is ideal. Is it best to wake early and get a couple of hours in before family activities or regular work interruptions start or better to work in the evening when meetings and emails subside?
  • Can you walk the dog (or just take a walk) at midday for some fresh air and to reenergize?
  • Do you need to tag team with your partner, one working early and the other working late, to be sure there is coverage for the kids?
  • Do you need to plan start times and end times so you have enough structure to get results and know when to stop?

Hybrid

A hybrid situation, where you spend part of your time in the office and part of your time at home, has advantages as well. All the above holds true for your time working out of the office. When we add in a day, or two, or three in the office each week, good things can happen.

  • Time in the office can be energizing. Take advantage of the lift you get when you’re with others, understanding that effectiveness improves with a change of environment and social interaction (even for most introverts). 
  • Child care and family obligations shift. Going to work can provide a much-needed break. The flexibility enables you to be better in each situation.
  • Self-care continues to be important. Taking time for a walking meeting helps with your steps goal. Leaders are on the lookout for ideas to support the new normal. Tell them what you need.
  • Planning start and stop times in the office is helpful to creating routine. These time anchors provide benchmarks to keep you on task and effective.

With proper planning and consideration your summer work can be successfully executed regardless of where you’re working from. 


This is an excerpt from Chapter 13 of my new book Productivity for How You’re Wired available on Amazon. Many templates are included via the time tools link discussed in the book.