Productivity for How You’re Wired
Productivity Coaching, Time Management Consulting and Leadership Coaching for business and nonprofits - get your most important work done. Collaborating with leaders and their teams to become more strategic, focused and productive. Leadership and Board Coaching, Strategic Planning Facilitation, Productivity Coaching and Time Management Consulting, Professional Speaker.
Productivity Coach, Productivity Consultant, Leadership Coach, Time Management Coach, Business Consulting, personal productivity, time management, nonprofit, board coach, collaboration, strategic planning, facilitation, change management, leading productive teams, project planning, board development, volunteer engagement, association management, workplace productivity, executive director.
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Productivity for How You’re Wired

does email suck the life out of you?

Does email suck the life from you? Do you worry about missing important emails? Do you wish email supported you better? Here are some new ideas that can help! 

Consider Your Email Style?

Different people seem to be fine with different amounts of emails in their inboxes. While there is a correlation between structure preference and email style, it probably has little bearing on what you’re doing now. Do you see yourself in any of these cases?

  • Inbox 10,000+ – If I need something, I will search for it. If I miss something it’s ok. If it’s really important it will come up again.
  • Inbox 500 to 1500 – It’s unmanageable. I don’t kid myself. I know I miss important things and it does cause stress.
  • Inbox 25/100/250 – I can get it under control. Identifying a number I don’t want to get above cues me to spend an hour cleaning up my inbox. Still, there has to be an easier way.
  • Inbox one page – As long as I can see everything in my inbox, I’m good. Once it goes to a second page, it’s time to pause and clean it up.
  • Inbox Zero – All emails are moved into folders for future action. Nothing stays in the inbox. (Use with caution. For most, since there is no automatic cue once an email is moved from the inbox, it is never thought of again.)

Manage Your Inbox Contents

What belongs in your inbox? Some clients prefer to keep everything in their inbox. However, there is a high risk of losing important emails. Some clients are fine with the philosophy “if it’s important, I’ll get it again,” though most prefer a more proactive solution.

Keeping everything in your inbox is like keeping all your trash on your desk. Unlike paper, however, the problem isn’t finding it when you go to look for it — the robust search function helps with that. The problem is that you won’t know to look for something you don’t know you have.

To have confidence in your email system, the only items that should be kept in your inbox are the to-do actionable items. Those emails you MUST do something with. 

If you have read your inbox shouldn’t be a to-do list, I disagree. It’s inefficient to use it any other way. However, this only works if you move everything except actionable emails out of your inbox.

To have control over your inbox, you need to judiciously decide the fate of each email. There are three options: File, Delete, and Action:

  • FILE emails to keep for possible future reference 
  • DELETE emails you don’t need 
  • ACTION emails remain in your inbox

Clear Out Your Inbox

  1. Create a folder/label called Reference Emails or Past Emails or something that resonates with you that will indicate to you where your older emails will reside. 
    1. You will move all emails over two months old into this file.
    2. You’ll want to move over a few hundred at a time. If you move too many at once, you may overload your computer’s resources and lock them up. 
    3. In order to keep this information current, I’m not going to give you specific keystrokes to identify and move a range of emails. Instead, do an internet search on “batch move emails” and include your computer (PC/Mac) and email platform (Outlook/Gmail).
    4. Some clients are more comfortable moving the old emails into files labeled by year. This gives them more of a direction as to where to look when trying to locate something. On the other hand, it gives more places to search. 
  2. You now have two months of email remaining in your inbox. The next step is to process these and remove additional non-actionable email. 
    1. Do a sort by subject —  This will allow you to batch delete or batch file large groups of emails that are not actionable. Look for: 
      1. Projects that have been completed.
      2. Events that have passed. 
    2. Do a search by sender — This will allow you to continue the batch deleting or batch moving process. Look for:
      1. Newsletters you’ll never read.
      2. Ads that are no longer relevant.
      3. Multiple emails of a string and you only need to keep the last one or the ones with attachments.
    3. Set up rules/filters — As you are going through these remaining emails, look for opportunities for similar grouping of emails to bypass your inbox. 
      1. You can tell your email program to route specific emails to specific files without stopping in your inbox. This is helpful for items you don’t need to look at regularly. 
      2. Some use rules or filters for newsletters, forum posts, or the like. Others use them for confirmation emails that don’t need to be looked at yet need to be kept for possible future reference.
      3. To keep things simple, create a file called RULES and direct all emails that you have created a rule for there. It makes searching, scanning, and purging simple. There is no need to overcomplicate this — remember, if it’s not easy, it’s too hard. 
      4. To learn how to use the rules function with your email system, search “how to use rules in Outlook/Gmail.”
  3. You will be left with far fewer emails than you started with. These emails can then be processed into FILE, DELETE, or left in the inbox as an ACTION item.

It is important you do this process in a short period of time. This is a great task to do in one or two chunks this week. To get your inbox under control, you need to reduce the number of emails so when future emails come in, you can process those and maintain the integrity of YOUR system.


This is an excerpt from Chapter 12 of my new book Productivity for How You’re Wired available on Amazon. Many templates are included via the time tools link discussed in the book.

5 Concepts To Set Yourself Up For Productivity Success

Sometimes a good task list just isn’t enough. Which of these hacks can you use to move from to–do to done. 

Plan Today’s Work

The simplest technique is to take a sticky note and write down the top three tasks you want to accomplish for the day. Place it where you’ll see it, such as on the lower edge of your monitor or on your cleared-off desk. 

When it’s time to work, look at the note and move into action. You’ll stop wasting time on inconsequential tasks and get to your important work without hesitation.

Why a post-it and not an app? Every time you pick up your phone it’s an opportunity to get distracted and lose productive work time. The sticky note on your monitor takes NO TIME to glance at.

Batch Tasks

Task batching is the act of grouping related tasks together to create an economy of scale. Large operations do it all the time – think production lines or accounting systems. 

You probably do it often without thinking. Do you put one dish in the dishwasher at a time? Do you run one errand at a time? Do you do laundry every day? For most people, it’s more efficient to do tasks like these all at once. Batching work-related tasks is equally efficient.

When we spend our time thinking about what we have to do, remembering where we were in the project, and then building up momentum to get results, we are ramping up. Nothing is more frustrating than going through the ramp up process to get to the meat of a project and then having to stop. 

By batching tasks, you only have to ramp up once. You gather information, assess the situation, make a plan, and move into action once.  

Multitasking vs. Task Switching 

Multitasking isn’t a thing. It doesn’t exist. The brain can only process one thought at a time. What have you been doing? You’ve been task–switching, moving from one mentally demanding activity to another mentally demanding activity. 

You may be a fast “task–switcher,” which means you can quickly move from task to task. But you are simply shifting your focus from one activity to the next and back. In the long run, this takes longer to complete each task. Because, as we’ve just discussed, it takes time to ramp up, remember where we were, and move into productive action.

Sticking with a task through completion is the only way to get it done.

Note: There is a difference between multi-tasking and low cognitive load white-noise activity. Some people need to doodle, color, play phone games, etc. to stay engaged and focused. That is not multi-tasking or task-switching. The white-noise activities don’t challenge your brain, so you are able to focus on the task at hand. This is why you can listen to a book on tape while you are taking a walk. Walking is rote — you do it without thinking. But cross a busy intersection safely and you will have to go back and listen to the part of the book you missed while your brain was keeping you from getting hit by a car. 

Do It Now

Sometimes, during planning, it takes less time to do a task than to plan to do a task. Additionally, if you have an open time slot that wouldn’t be useful for Focus Work, use that time and get those 5-, 10-, or 15-minute tasks done.

If something has been on your task list for weeks and you still haven’t done it, think about how much mental and emotional energy you’ve put into worrying or thinking about the task. Think about how much time you’ve wasted NOT doing the task. Sometimes it’s best just to do it and get it off your list and off your mind.

And sometimes it feels fabulous to spend a few hours clearing out all the little annoying few-minute tasks, getting them off your plate. Clearing out makes room for more important things.

Create Follow-Up Cues

The brain is not wired to arbitrarily remember new things. Neuroscientists say our working memory can hold between five to nine pieces of new information at a time. To remember everything that needs to be done, we need to create cues to help ourselves move into action.

Have you ever put something in front of the door to take with you? As in – you can’t open the door unless you pick up the bag in front of it? If you have something you absolutely MUST NOT forget to bring with you the next day, have you ever put it in the car the night before? These are examples of creating a cue to remember. 

The more we create cues the less we have to remember. We are setting ourselves up for success and freeing up our valuable working memory for more important things.


This is an excerpt from Chapter 11 of my new book Productivity for How You’re Wired available on Amazon. Many templates are included via the time tools link discussed in the book.

Pings are everywhere. They permeate our workdays and our time off. Interruptions are meant to be disruptive, yet people can’t seem to remember to turn off their audible beeps before going on national television or walking into an important meeting. 

Each time you get a ping, you are also getting a dopamine infusion to your brain. You are addicting yourself to interruptions. Those pings however, are undermining your productivity. That ping is costing you time. Research indicates when you are interrupted, it can take up to 20 minutes for your brain to get back up to speed for the task you were originally working on. In addition to the time cost, that notification could also be affecting your health. In a fascinating study from UC-Irvine, research showed that frequent workplace interruptions cause greater levels of stress and frustration.

I frequently observe clients simply ignoring their dings, pings, and pop-ups. Instead of improving productivity, they are reducing it by giving the user a false sense of security.

If notifications cost time and cause stress, and if we set them to cue us to move into action and then ignore them, resulting in missing an important action or deadline, those pings really are doing more harm than good. 

Are notifications useless? Absolutely not. The question we should be asking is how do we use them to support us?

Use Notifications Prudently and Intentionally

Prudently

  • Start by turning ALL your notifications OFF. All of them. On your phone, your computer, your watch, your laptop, your tablet, everywhere. (Think zero-based budgeting!) 
  • Then ask yourself — which top three sounds really matter? Go back and turn those three on. Turning everything off and then selectively turning some back on will yield excellent results. 
  • If you have a Smart Watch, take it a step further and always keep your phone on silent. You can set your watch to vibrate for important notifications. 

Intentionally

  • Used intentionally, timers and pings can help. Too many pings and you just ignore them. When they occur infrequently, they catch our attention and can support us.
  • Pings can:
    • Cue us to move into action such as check for an important email response, switch tasks, prep for a meeting, start finishing up a project.
    • Cue us to leave or get ready to leave.
    • Cue us to take a break as a motivator to continue working on a hard project.
    • Cue us an ending time is coming.
    • Cue us to be aware of how much time is passing.

Turning off automatic notifications and instead setting intentional reminders is much more efficient. Experiment with the following timer techniques:

  • Voice-activated personal assistants like Siri, Alexa, Cortana, and Google Assistant are easy. “Hey Siri, 10-minute timer” and you’re cued. 
  • Browser – type “10–minute timer” into your browser search bar and you’ll get a ping in 10 minutes.
  • Smart Watch and Smart Phone Timer – Whether via an app, voice activated, or by “complications” on your watch, timers are quickly set.
  • Time Timer® – An analog clock shows the passage of time through a patented red disk. As time elapses, the red disk disappears, helping create awareness around the passing of time. This is helpful for phone calls, meetings, and Focus Work. It is marketed to the ADHD community; however, I have seen it help busy people without ADHD equally well. 
  • Any timer that doesn’t automatically turn off – When it really matters, set a timer that requires you to get up out of your chair and walk across the room to turn it off. If you have a strong need to “just finish this one thing,” find a timer that doesn’t automatically turn off. If you work from home, try your stove timer. If you are in the office, try an old-fashioned alarm clock and place it across the room.
  • The Pomodoro Technique is based on using timers to help sequence your work. Think interval training for your work. Coined “Pomodoro” by Francesco Cirillo in the late 1980s, the technique uses a timer to designate work and break times. (It’s called Pomodoro, Italian for tomato, since Cirillo used a tomato-shaped kitchen timer to cue himself into action).
    • The original Pomodoro Technique suggests you work 25 minutes, take a 5-minute break, and repeat 4 times. After the 5th 25-minute work interval you take a 25-minute break.
    • Many of my clients, however, don’t find the 5-minute break long enough. This is another great opportunity to experiment.
      • Do you want a 10-minute break? Try 50 minutes on and 10 minutes off.
      • Do you prefer working to a logical stopping point? What if you’re in flow and don’t want to stop at all? Try setting the timer anyway. It can be motivating to know a break is coming even if you don’t take it.
    • There are numerous apps available for you to try the Pomodoro Technique. Experiment to help you determine your best work time and break time combination.

Timers and notifications can boost your productivity if you use them prudently and intentionally.  Experiment with these suggestions and watch how much more you get done.


This is an excerpt from Chapter 11 of my new book Productivity for How You’re Wired available on Amazon. Many templates are included via the time tools link discussed in the book.

What if you could set yourself up to do your focused, deep, important work successfully?  What does it take for you to get into flow?  Why is it so hard to get started?

Deep focused work carries a fairly heavy cognitive load. To get results, you need to be fully present. That doesn’t just happen. Many productivity pros say it’s critical to do this work at the time your mind is sharpest. But THERE IS SO MUCH MORE! 

As important as it is to understand your body clock, it is equally, if not more important, to identify the conditions YOU need to be successful doing your Focus Work. Being specific and identifying and integrating these conditions will help you get into flow. 

What are Your Conditions for Success?

Timing

  • You don’t have to wake up early! Embrace your body’s natural rhythms and maximize your best times. If you are an early-bird who likes to wake early, great. However, if you’re a night-owl, don’t feel badly about it and don’t push yourself to be someone you’re not. The people who say “to be successful you have to wake up at 5 a.m.” are people who like to wake up at 5 a.m. 
  • If you do your best work at the crack of dawn, or 4 p.m., or 11 p.m., it doesn’t matter. What matters is that you own it and PLAN to do your Focus Work when you can get it done! 

Other Work

Do you need to jump in when your mind is clear and uncluttered, or do you need to clear the decks in order to focus? Consider the following:

  • Loose Ends – Do you need to tie up any loose ends that will take you off task prior to beginning your Focus Work?
  • Email – Are all important emails addressed? Would it be helpful to schedule email time before or after Focus Work to support turning it off during?
  • Social Media – Would it be helpful to schedule social media time before or after Focus Work to support turning it off during?
  • Information and Data – Do you have all the information you anticipate needing so you don’t have to stop as often? Every time you go to the internet to look something up, you are opening yourself up to the temptation to go off task. 

Audio Interruptions

  • Notifications – What if you turned off all notifications, pop–ups, and interruptions on your computer? There are apps that limit web–surfing and social media if needed.
  • Phone – Can you silence your phone or put it on do not disturb? Better yet, can you put it out of reach?

Environment

  • Digital Clutter – Can you close windows, apps, and other distracting technology?
  • Physical Clutter – Would you be less distracted if your workspace was cleared of clutter? 
  • Music – Would you be more attentive if you played music?
  • Location – Do you focus better in an environment where you won’t be easily interrupted, or in settings with background noise and activity?

Self–Care

  • Movement and Meditation
    • Will exercising or meditating before starting your Focus Work result in better outputs? (Test it!)
  • Sleep 
    • Are you rested? How much sleep do you need? Are you getting it?
    • What do you need to do to ensure enough sleep? Schedule bedtime? Limit screen time? Set a reminder that it’s time for lights out?
  • Nutrition and Hydration
    • What foods help you concentrate?
    • What foods give you brain fog?
    • Does coffee help or hurt? How much? With or without sugar?
    • Do you have healthy snacks or chewing gum handy to keep the brain online?

Breaks 

  • Will a walk, nap, or meditation support your outcome?
  • Are you more effective taking a break after a certain amount of time or would it be more effective for you to take a break after reaching a certain target in your work?
  • Is it helpful to schedule breaks using an app so you know you can’t stop working until the outside tool says you can?
  • Would you benefit from an app that tells you to get up and move?

Communication

  • How can you signal to your coworkers you shouldn’t be interrupted? 
    • Can you put a sign on your door or cubical? 
    • Can you wear headphones?
    • Can you inform your colleagues you are doing Focus Work and not to interrupt you unless it is really important?
    • Is there any good reason to NOT show your calendar as busy?


There are many variables to consider. The sooner you learn your personal conditions to do your important focused work, the better chance you have to actually do it!


This is an excerpt from Chapter 11 of my new book Productivity for How You’re Wired available on Amazon. Many templates are included via the time tools link discussed in the book.

Planning Facilitates Action

The most valuable thing about planning is that it forces you to slow down and think! There are lots of proverbs about planning:

  • People who plan like to plan but they don’t
  • We plan, God laughs.
  • Life is what happens when you’re busy planning.

And the famous Dwight D. Eisenhower quote “In preparing for battle I have always found that plans are useless, but planning is indispensable.

From a productivity perspective, planning is indispensable. Are plans useless? Probably not. The question is how to plan most effectively.

For some, identifying individual steps is enough. They gain the greatest benefit from thinking through the plan. Others benefit from regularly referring to the plan. Still others like to refer to the plan and document their progress along the way.

Planning project steps makes the execution so clear that your move into action is logical and easy.

Plan to Plan

Assuming that planning will happen without intention will set you up for not planning. The first step is to plan to plan, and that means adding the action of project planning to your task list. Then when it’s time to create your plan you can follow my easy 6-step process.

Ellen Faye’s 6–Step Project Planning Process

  1. Grab a stack of sticky notes – Write down each task associated with the project on its own sticky Don’t worry about writing them in any order, just write as fast as the ideas come to you. Be sure to use a new note for each individual task.
  2. Put the sticky notes in order – Consider what has to come before another step and the most logical order to do the work. During this process, you may think of extra steps. Create sticky notes for those steps and insert them into the process. Try organizing your notes on a vertical surface like a window or blank wall. You will be able to see how things relate and be able to easily move your notes around.

post it planning

NOTE: Sometimes these first two steps are enough. If others are involved, it’s time sensitive or very complex consider adding in steps 3 to 6.

  1. Assign a length of time to each step – Jot down on each sticky note your projection for how long the step will take, be it 15 minutes, an hour, or a week. When making your time estimates be sure to include thinking time, ramp–up time, interruption time, and break time. A good rule of thumb is to double your initial time projection.
  2. Assign due dates – If you have a deadline, start with the last sticky note and write the deadline on that note, then using the time projection, work from the last note backward. Date each note with the day it is due. If you can’t make the deadline as projected, look to see where you can adjust your timing, or if the deadline can be extended.

If there is no hard deadline, start on the first sticky note and assign due dates moving forward.

  1. Assign responsibility – If more than one person is working on the project, it’s helpful to identify who is responsible for each specific task and write it on sticky note.
  2. Place for easy reference – Transfer the information to your Priorities Task List, share with your team, copy to your planner, or simply leave the plan up on the wall.

For some, the tactile act of writing out the tasks and moving them around on sticky notes brings the project to life. Others are more comfortable doing this electronically on a simple spreadsheet.

project planning template

Regardless of the tool, following the steps compels you to think things through, and that is the real value of planning.


This is an excerpt from Chapter 11 of my new book Productivity for How You’re Wired available on Amazon. The Project Planning Templates is included via the time tools link discussed in the book.

Unlock Your Productivity

The last many posts shared with you systems for creating your path to productivity. I bet, however, your asking yourself “how do I make this part of my routine?” The answer is daily planning  and weekly planning. These practices help you learn a process that in time will go on autopilot and you’ll just do it. 

At the beginning, planning will take time and practice. As you get comfortable with the processes and integrate them into your routine, it will take less time and become easier. Start by scheduling an hour each week for weekly planning and five to fifteen minutes each day for daily planning. 

This is a true investment in your productivity and quality of work. You won’t know the value until you start doing it and feel confident and under control. When you miss a week or a day, you’ll notice the difference. You feel the stress, the worry of not knowing. There’s nothing like an out-of-control week to motivate you to invest the time to plan. 

Life isn’t perfect, however, and sometimes you’ll miss the planning blocks. That’s ok. The system doesn’t fail if you skip; it will be there waiting for you. The idea is to jump back in, catch up, and not lose traction.

Your Weekly Planning Checklist

Weekly planning is a time to review, assess, organize, and prepare for your upcoming week. The Weekly Planning Checklist provides you with numerous options on what to do during your planning time. As with everything productivity related, all options may not apply to you. Review and select the ones that will support your best work. Test and experiment, ultimately crafting a checklist of your own.

Here is the menu of options I share with my clients for Weekly Planning

  1. Review Your Calendar – is everything on your calendar that needs to be? Do you have to prepare for anything coming up? Does anything need changing?
  2. Essential Structures – add in relevant commitments from your Time Map and Essential Structures
  3. Process Loose Notes (physical and electronic)  and Papers – clearing the decks once a week keeps you from losing track of important things. Once you are caught up it’s not as hard.
  4. Clean up Computer – close open windows, pasting relevant links onto your task list.
  5. Update your Task List – read over everything so you don’t miss something important. Move items up, down or off.
  6. Triage Email/Electronic Messages – review, delete, clear out, file/label, prioritize – whatever system you have – be sure you know what you need to focus on this week.
  7. Clear Your Space – if this is an issue for you take the time to clear the surface on your workspace. Return your dishes/mugs to the kitchen, put your supplies away. Physical clutter slows you down.
  8. Goal Checking – check in on your Goals and Intention periodically.  

When to Schedule Weekly Planning

There are many good times to do Weekly Planning: 

  • Friday afternoon is a good choice for some. They have their plan for the upcoming week so they can relax over the weekend. Sometimes it becomes clear that they will need to work a few hours over the weekend to be ready for the week.
  • Others like to plan first thing Monday morning. This can get a bit dicey if urgent things tend to pop up. Monday morning planning is most successful when done early before typical work hours begin.
  • Many of my clients prefer to invest weekend time to do their weekly planning. They find it worth the weekend-time trade off to spend an hour on Saturday or Sunday morning, or even Sunday evening, knowing when they walk into their office Monday morning they will be focused and ready to work.
  • A couple of clients like to plan mid-week because of the cycle of their businesses. 

It doesn’t matter when you pick to do your weekly planning. What matters is that you pick a time and schedule it as a recurring event on your calendar. You are giving yourself the gift of time and setting yourself up for success by creating and integrating a routine to keep you on your path. 

Your Daily Planning Checklist

Daily planning focuses on productivity and planning Today’s Work. It targets key planning tools to support you in doing the right things at the right time for the day ahead.

Here is the menu of options I share with my clients for Daily Planning

  1. Review Your Calendar – is everything on your calendar that needs to be? Do you have to prepare for anything coming up? Does anything need changing? Complete calendared reminders.
  2. Check Task List – does anything need to move up, be added, or marked off as completed.
  3. Triage Email/Team Messages – does anything need to be added to today’s to dos?
  4. Plan Today’s Work – what are your priorities for today? Make an achievable “Today’s Work List.”  If you completed it you can always add more, but start off being realistic. 
  5. Other Activities – such as daily tracking, clearing your desks of projects you aren’t working on today, and review of mantra’s on inspiring quotes.

Scheduling Daily Planning – Morning Launch or Daily Wrap 

Investing five to fifteen minutes at the start or end of your day pays off exponentially. Planning creates awareness around your priorities and helps you focus on the most important work. As with Weekly Planning, this may take longer as you figure out your own process. Over time you’ll do it without thinking, and it really will only take you a few minutes. If you have unique habits or you use the block of time for processing email then you’ll want to add more time; however, the daily planning of Today’s Work can be done quite quickly.

The Morning Launch and Daily Wrap have the same elements, you simply are doing them at the beginning of your workday or at the end of your workday for the next day. Morning Launch is effective for those of you who do better planning at the start of your day. Daily Wrap is effective for those of you who prefer to prep for the next day at the end of the prior day.

Not sure which is best for you? This is a perfect time to experiment. Try one week of Morning Launch and the next week of Daily Wrap. Which worked best? 

  • Which one did you do more consistently?
  • Which one helped you feel in control of your day?
  • Which one lowered your stress?

Again, not all components will apply to you. Review and select the ones that will support you best. Test and experiment to craft a checklist you will want to follow daily.

My clients tell me time and again that when they do their daily and weekly planning they are less stressed and more proactive, and if they skip it they aren’t. Isn’t that worth a try?


This is an excerpt from Chapter 10 of my new book Productivity for How You’re Wired available on Amazon. Daily and Weekly Planning Checklist templates are included via the time tools link discussed in the book.