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Productivity Coaching, Time Management Consulting and Leadership Coaching for business and nonprofits - get your most important work done. Collaborating with leaders and their teams to become more strategic, focused and productive. Leadership and Board Coaching, Strategic Planning Facilitation, Productivity Coaching and Time Management Consulting, Professional Speaker.
Productivity Coach, Productivity Consultant, Leadership Coach, Time Management Coach, Business Consulting, personal productivity, time management, nonprofit, board coach, collaboration, strategic planning, facilitation, change management, leading productive teams, project planning, board development, volunteer engagement, association management, workplace productivity, executive director.
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time Tag

email

We seem to live in a world of 2 email camps:

  • NEVER look at your email first thing in the morning
  • ALWAYS look at your email first thing in the morning

The “NEVERS” believe that if you get caught up in email minutia you will not get your most important work.

The “ALWAYS” believe that if you don’t know what’s lurking and clear up the “must-dos” than you may miss something important.

I suspect that some of this has to do with the type of work you do and the kind of responsibilities you have.  For those that work globally, email may in fact be your primary means of communication.  For those of us in the service business we communicate with our clients via email and I personally, could NEVER not be an “ALWAYS.”

HOWEVER, it isn’t this cut and dry.  It isn’t about ALWAYS or NEVER.  Like everything, the answer lies in the grey zone.  The question is: What systems can be put in place to ensure that email doesn’t take over your life?  I’ve tried a lot of different things, and I’ve worked with my clients to try different things.  As with ALL productivity systems, there is no such thing as one size fits all, and no one system ALWAYS works for the same person ALL the time.  Different circumstances require different systems.  Here are a few you may want to consider:

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2 Minutes

Productivity Guru David Allen’s Two-Minute Rule is simple – If you can do it in two minutes or less do it now.  It’s a great concept for helping you move through the backlog of paper, tasks to-do and sticky notes laying around.  Basically, his premise is that it’s going to take the same amount of time to put it on your to-do list or into your task management system then it will take to do it, so just stop and get it done.  I do like this tactic and employ it often as I do my weekly review (next week I’ll explain how I manage this process), however, don’t take “two-minutes” literally:  Here are some variations to consider:

  • “Hold” time doesn’t count:  If there are calls you need to make that require you to wait on hold, but the conversation will only take a few minutes, make it now.  Put the phone on speaker and continue on with your processing.  This is actually a great use of time – processing paper is comprised of micro-decisions and stopping to take the call won’t require much re-ramp-up time.
  • 3 or 4 or maybe even 5 minutes is OK:  Remember, the concept is that it will take more time to anchor it to a future action than it will to do the task.  The number of minutes is much less significant than the concept.  Empower yourself to use your best judgment.
  • OMG: When you find something that it critical and you just have to do it now (and this does happen) it is okay to stop and do it ONLY WHEN YOU HAVE TIME TO FINISH THE WEEKLY REVIEW.  I believe that investing in this hour or two weekly is the one most important thing you can do to improve your productivity.  Taking the time to organize papers prevents you from finding OMG’s and is really the only thing short of a full time administrative assistant that can help you get your most important work done.
  • JUST Don’t Do It: I have yet to meet a client (or colleague for that matter) that can do everything.  EVERYTHING CAN’T BE IMPORTANT.  As you are evaluating next steps (do it now, put it on my list, etc.) consider “not doing it at all” as a very viable option.  If you are spending your time doing less important work at the expense of the most important work you are making a poor leadership decision.  Ask yourself – “What would happen if I just didn’t do it?”

Magazines That Matter

As I was sorting through 5 days of mail yesterday (I was out of town) I exclaimed “I’m never subscribing to another magazine again.”  For years when I’ve spoken to groups we’ve discussed why we feel so obligated to read things we didn’t ask for.  And last night I realized I’ve been doing the same thing.  My Harvard Business Review and Cooking Light barely get open, yet I read the local magazines that are sent, and I read the grocery store flyers, and I look at the catalogs that come.  YES – My casual reading time is being spent on the things that don’t matter, and the things that do matter aren’t getting any attention.

I need a new system!  Here it is:

  • Instead of putting my favorite reading aside (nightstand, reading nook) where I never really read, I’ll move it to the places that I’m likely to pick up a magazine (kitchen table, family room, etc.)
  • Instead of keeping the reading that doesn’t matter I’ll toss that in recycling right away
  • Instead of spending 15 minutes reading the mail I didn’t ask for, I’ll spend that same 15 minutes reading what I’ve chosen is important

The truth is I do most of my reading on my computer.  My Facebook and LinkedIn feed seems to bring me relevant and interesting articles daily.  That seems manageable and digestible.  I really don’t want to give up all my magazines, but if I want to be sure the ones I value can be looked at, then I best be ruthless with the ones I don’t.

 

Time Management Clock 24/7Time management is such a funny phrase.  We all banter it about like we understand it, but really what does it mean?  My definition of Time Management is getting done what you have to do so there is time to do what you want to do. There is such a wealth of information and tools to help manage your time – but as with everything I espouse IF IT’S NOT EASY, IT’S TOO HARD.

What works?  Here are some simple strategies you can implement starting now:

  • Set meetings with start and end times:  When setting appointments, meetings and networking don’t just set a start time SET AN END TIME.  If I’ve budgeted an hour for a coffee meeting and the person I’m meeting budgets two than one of us is going to be disappointed.  When setting meetings make it clear: “I’ve got us down from 1pm to 2pm”
  • Stay in control of interruptions: You don’t have to answer the phone when it rings – but if it is someone you want to talk to there are techniques that you can use that will keep you from getting off course.  State up front how much time you have (or want to invest): “I’ve got 20 minutes” 
  • Give your work a time budget.  Just like you know how much money you’ll spend for an item ($18 entrée ok…$38 entrée too much) think about how much time is reasonable to spend on a specific task (1 hour ok…3 hours too much).  If I have deemed a project to be worth one hours’ worth of time not only will I set a timer for an hour to cue me to stop, but I’ll set another for 45 minutes, so I know when I have 15 minutes left.  Always ask yourself “how much time is this task worth?”

When determining your time commitment keep in mind Pareto’s Principal (the 80/20 guy I talk about all the time.) You will accomplish 80% of your work in 20% of the time.  That means if you meet someone for coffee/lunch/networking you’ll have held the most important parts of the conversation in the first hour, anything additional contributes minimally.

Many people use their email signature as a way to communicate credentials, contact information and marketing links. Sometimes people include an inspirational message. These are all great uses…but there is more you can do.

Most email programs provide an option for multiple signatures. Some people use this feature to change between business and personal signatures. This of course is helpful. But imagine the possibilities if you used these signatures to communicate information you use all the time.

The best way for me to explain this is to share what I do. If I find that I’m sending the same information in emails over and over again, it is worthwhile to turn it into a signature (I actually put the body of the letter into the signature.) Then when I need to send that email, all I need to do is change to that particular signature, add the salutation (Dear Jane), make a few personalization tweaks, and hit send.

Here are the signatures I use:

  • Coaching – is used when replying to a client interested in coaching
  • Ellen – is for when I just want my name
  • Ellen Faye Organization – is my full blown signature with all the bells and whistles
  • Ellen Personal – is for personal correspondence with my home phone #, etc.
  • Ellen Short – is essential information used for business
  • Mom – is for my kids… (says…Love, Mom)

This super useful tool saves me a great deal of time. Check out the signatures feature in your email program to see how you can benefit. Questions – post them as a comment on my blog and I’ll get back to you right away.

“NO” is the most powerful productivity tool ever!  As the new year is upon us, with all our new goals and aspirations, it is easy to get caught up in the vortex of hoarding opportunities.  With the myriad of information and prospective “things” we can do with our time, money, and energy staying focused is … hard.

To effectively evaluate if you should say “YES,” getting clear about what is important is critical.  (Check out my 10 Minute Goal Setting Blog Post if you need some direction with this.) Remember, that when you say “YES” to one thing you are saying “NO” to something else.  Your resources are not endless!  Filter questions include:

  • If I say YES to this opportunity, what will I be saying NO to?
  • Will saying YES help me achieve something valuable, useful, or important?
  • Will saying NO be a relief?

Once you are clear with what’s important saying “NO” becomes much easier.